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    Voy/Primo: Primo My Account not displaying loans

    • Product: Voyager
    • Product Version: 8.2.2

    Problem Symptoms

    • Recently upgraded to Voyager 8.2.2
    • In Primo, does not display current loans in My Account

    Cause does not have updates in the most recent version.

    or is empty.


    If is empty:

    1. cd /m1/voyager/xxxdb/tomcat/vxws/context/vxws/eng
    2. cat
    3. should have configuration settings for vxws. If you do not see these settings in the file,mv{date}
    4. cd ../
    5. cp -p exl_default/ eng/
    6. cd eng
    7. diff{date}
    8. Apply any customizations you wish to retain from{date} to the new file.

    If has not been updated to the most recent version, follow steps 3-8 above.

    • Article last edited: 03-Aug-2016