Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. WebV: OPAC Print Function cuts off data

    WebV: OPAC Print Function cuts off data

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.1

    Description:
    Bug Report Form for Issue 16384-9601
    Module(s): WebVoy?ge
    Server platform(s) affected: Tested on Solaris
    PC OS (if applicable): N/A
    Browser & version (if applicable): IE 7, FF 3.x

    Release(s) replicated in: 7.x.x
    Last version without bug (if applicable): 6.5.4

    Expected results:
    A printout from the OPAC's Print function will contain all of the information shown on the preview page

    Actual results:
    A printout from the OPAC's Print function does not contain all of the information shown on the preview page. Specifically, fields that would wrap across two pages are either partially cut off, or completely removed.

    Workflow implications: Printing is a core feature of WebVoy?ge. There are known issues with the web browser's print function, so the print button has to work.

    Replication steps:
    1.Run a search that will yield at least 10 records (e.g. GKEY search for “fish”), but first.....
    2.Alter the search options on the basic search page so that 25 records per page are shown
    3.Select all of the records on this page, and then click on Print
    4.On the print preview page, click print again, and then send the resulting document to any printer
    5.Look at any section of information that spills over into two pages. You'll notice that certain fields are either cut off or not being displayed at all

    Resolution:
    Fixed in Voyager 8.2.1


    • Article last edited: 3/7/2015
    View article in the Exlibris Knowledge Center
    1. Back to top
      • WebV: On-shelf holds enabled, but unable to place hold on Lost item
      • How to remove SFX link from Action Box
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      1. 8.2.1
      2. contype:kba
      3. Prod:Voyager
      4. Type:General
      5. voy-resolved-8
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved