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    WebV: Searches hang after clicking through multiple redirects

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.0.0

    Problem Symptoms

    In Classic, after clicking through multiple redirects, the interface hangs and then times out.

    Server uptime is higher than recommended.

    Cause

    Server has not been rebooted recently and needs to be restarted.

    Resolution

    Reboot Voyager server.

    Additional Information

    Issue does not occur on Tomcat WebVoyage. Weekly reboots are recommended for Voyager environments. Reboot weekly if this is not already part of your maintenance routines for Voyager.

    See also What tasks are required to maintain the Voyager server?


    • Article last edited: 29-May-2014