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    WebV:Emailed OPAC search results lack To: in message header

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    • Article Type: General
    • Product: Voyager
    • Product Version: 8.2.2

    Description:
    Issue number: 16384-20497
    Module: OPAC
    Server platform affected: All
    PC OS: Windows XP
    Browser & version: IE 7.0.5730.13

    Releases replicated in: 7.1.1, 8.1.0, 8.1.2, 8.2
    Last version without bug: N/A

    Expected results:
    Emailing OPAC search results should send messages with "To: <address>" in header.

    Actual results:
    Emails received of OPAC search results lack "To: <address>" in header.

    Workflow implications: Emails sent from OPAC without "To: <address>" are blocked as "undisclosed-recipients" emails by many servers for security reasons. Patrons are unable to receive emails of search results.

    Replication steps:
    Do a search in OPAC. Check several checkboxes for records that are showing call numbers in results list. Click email button. Fill in email address. Click “E-mail.” Result:
    Your e-mail has been sent successfully to

    <email address>

    Now check the email that arrives. Header lacks “To: <address>” line (see below):

    From: voyager Owner [mailto:voyager@us-supsv820.corp.exlibrisgroup.com]
    Sent: Sunday, December 02, 2012 7:03 PM
    Subject: Search Results

    Workaround: None

    Resolution:
    Fixed in Voyager 8.2.2.

    • Article last edited: 3/10/2015