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    WebVoyage Pick up locations not using OPAC Display Name

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    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Problem Symptoms:
    * WebVoyage request forms are showing location Name (LOCATION.LOCATION_NAME) rather than OPAC Display Name (LOCATION.LOCATION_DISPLAY_NAME)

    Cause:
    This behavior is the result of Issue VYG-4609 / 16384-20161.

    Resolution:
    Issue VYG-4609 is resolved for Voyager 9.1.0 and higher.

    Additional Information

    Replication steps:
    1. In System Administration > System > Locations, give one or more Pick up locations (as defined in Circulation Policy Definitions) different Name (LOCATION.LOCATION_NAME) and OPAC Display Name fields (LOCATION.LOCATION_DISPLAY_NAME).
    2. Log in to an account in WebVoyage that has permission to make requests.
    3. Search for a requestable item.
    4. Click ?Make a Request? and choose Hold (or an eligible request type).
    5. Note that in the Pick up Location drop-down box, the Name (LOCATION.LOCATION_NAME) is displayed for each Pick up location rather than the OPAC Display Name (LOCATION.LOCATION_DISPLAY_NAME)

    Workaround: Make Name and OPAC Display Name the same.

    Category: Opac - Voyager

    Subject: Voyager

    • Article last edited: 10/17/2014