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    webv: all patron groups reason displays for hold mail

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    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Description:
    Bug Report Form for Issue 16384-14226
    Module(s): WebVoyage
    Server platform(s) affected: Solaris
    Browser & version (if applicable): Firefox 3, IE 7

    Release(s) replicated in: 8
    Last version without bug (if applicable): 6.5.4

    Expected results:
    WebVoyage should display meaningful block information when a patron address has hold mail selected.

    Actual results:
    When a patron address has “Hold Mail” selected, the All Patron Groups Reason Displays.

    Workflow implications: The patron and the staff do not know why the patron is blocked from Circulation activity in WebVoyage.

    Replication steps:
    1. In Circulation>Patron>Edit>Address, select “Hold Mail”
    2. In WebVoyage, select “My Account” and login.
    3. All Patron Groups Reason displays as a block.

    Other information: In Classic WebVoyage, the block message that displayed was “The address in your patron record is invalid.”

    Resolution:
    Fixed in WebVoyage for 8.1.1.

    • Article last edited: 3/10/2015