• Article Type: General
• Product: Voyager
• Product Version: 8.1.1

Description:
Bug Report Form for Issue 16384-14226
Module(s): WebVoyage
Server platform(s) affected: Solaris
Browser & version (if applicable): Firefox 3, IE 7

Release(s) replicated in: 8
Last version without bug (if applicable): 6.5.4

Expected results:
WebVoyage should display meaningful block information when a patron address has hold mail selected.

Actual results:
When a patron address has “Hold Mail” selected, the All Patron Groups Reason Displays.

Workflow implications: The patron and the staff do not know why the patron is blocked from Circulation activity in WebVoyage.

Replication steps:
1. In Circulation>Patron>Edit>Address, select “Hold Mail”
2. In WebVoyage, select “My Account” and login.
3. All Patron Groups Reason displays as a block.

Other information: In Classic WebVoyage, the block message that displayed was “The address in your patron record is invalid.”

Resolution:
Fixed in WebVoyage for 8.1.1.

• Article last edited: 3/10/2015