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    Invoice Does Not Appear In The Bulk Arrival Index

    • Article Type: General
    • Product: Aleph
    • Product Version: 20, 21, 22

    Problem Symptoms: 

      * An invoice does not appear in the Bulk Arrival Index
      * The missing invoice contains an Order Number, Order Unit, Vendor Code, Invoice Number and Method Of Acquisition
      * The order has been assigned to the correct sublibrary

    Cause:
    The Arrival Status and Invoice Status for the order have been assigned a value of 'C', indicating that the order is complete

    Resolution:
    1. In the Order Index List, verify that both the Arrival Status and Invoice Status are not set to a value of 'C', indicating that the order is complete
    2. Change the Arrival Status and Invoice Status to a value of 'N', indicating the order is new

    Additional Information

    Order Arrival Status and Invoice Status correspond to the z68 (Order) arrival_status and invoice_status

     

    Note:  One site found that despite following the above it still didn't work.  They decided to change how they arrive the orders and  not use the Bulk Arrival.

     

    Category: Acquisitions (500)

    Subject: Invoices (500)


    • Article last edited: 13-May-2016