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    Problems with sending EDI orders

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    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Following problems appear when ordering via EDI when sending the EDI file:

    1) The ISBN is not transferred, Instead the ISBN is by default preceded by a useless character and therefore can not be translated.

    Example of wrong ISBN in EDI sent file:
    <z68-isbn>Y9780199236107 (pbk.</z68-isbn>

    2) Message "Failed to read reply" when sending an order. After clicking "Ok" it seems as if the order was sent but it does not reach the vendor.

    Cause:
    Defect

    Resolution:
    This problem is solved with rep_change 2558 (Aleph 21) and 3838 (Aleph 20):

    Description: ACQ - in certain circumstances, the system failed to send an EDI order.
    ? 
    Solution: This has been corrected

    Category: Acquisitions (500) - ALEPH

    Subject: Services - ALEPH

    • Article last edited: 5/12/2014