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    Can Ex Libris Support force close an invoice in Alma?

    • Product: Alma

     

    Question

    Can Ex Libris Support force close an invoice in Alma?

    Answer

    Yes. Ex Libris Support can force close an invoice or a list of invoices in Alma. Please open a case through the Support Portal at https://exlidp.exlibrisgroup.com/ and describe the request.

    Before submitting the request, please prepare a list of the unique invoice identifiers that you would like to be closed.

    • The unique invoice identifier is found in the 'Invoice Details' of each invoice.
    • The unique invoice identifier can be accessed from the Alma Analytics 'Funds Expenditure' subject area. The column name is 'Invoice-Unique Identifier' located in the 'Invoice Line' folder.

     

     


    • Article last edited: 17-Apr-2019
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