Can Ex Libris Support force close an invoice in Alma?

Question

Can Ex Libris Support force close an invoice in Alma?

Answer

Yes. Ex Libris Support can force close an invoice or a list of invoices in Alma. Please open a case through the Support Portal at https://exlidp.exlibrisgroup.com/ and describe the request.

Before submitting the request, please prepare a list of the unique invoice identifiers that you would like to be closed.

• The unique invoice identifier is found in the 'Invoice Details' of each invoice.
• The unique invoice identifier can be accessed from the Alma Analytics 'Funds Expenditure' subject area. The column name is 'Invoice-Unique Identifier' located in the 'Invoice Line' folder.

• Article last edited: 17-Apr-2019