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    Error "Failed to create work order to Acquisition Department" when adding a brief resource in Alma

    • Product: Alma
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    Question

    When clicking "Add Physical Item" under Resources and saving - an error is seen: "Failed to create work order to Acquisition Department."  This happens for items in one Library, but not another.

    Answer

    In this case, what helped is to mark the Circulation Desk - as "Primary".

    The steps:

    1. Configuration > Change to be at: <The Specific Library for which the problem is experienced>
    2. Fulfillment > Circulation Desks
    3. Click the Default Circulation Desk
    4. Click the "Primary" flag and save

     

     


    • Article last edited: 21-JUN-2022