Error "Failed to create work order to Acquisition Department" when adding a brief resource in Alma
- Product: Alma
Question
When clicking "Add Physical Item" under Resources and saving - an error is seen: "Failed to create work order to Acquisition Department." This happens for items in one Library, but not another.
Answer
In this case, what helped is to mark the Circulation Desk - as "Primary".
The steps:
- Configuration > Change to be at: <The Specific Library for which the problem is experienced>
- Fulfillment > Circulation Desks
- Click the Default Circulation Desk
- Click the "Primary" flag and save
- Article last edited: 21-JUN-2022