Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Hold Shelf Period is defined in Request TOU but ignored

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    Most of the Hold Shelf items expire after after 7 days and not as defined in the Request Terms of Use" (TOU), which is based on Advanced Policy Configuration for "Hold Shelf Period"

    The Hold Shelf expiration date is taken either from the TOU or the number of days defined in the circulation desk -- the application will take the lesser of the two

    Review the Circulation Desk's Maximum time on hold shelf (Days) to match the number of days defined in the TOU

    (1) Select Alma > Fulfillment Configuration Menu
    (2) Select a library from the drop down at the top of the menu labeled "You are configuring" and click to > Select the relevant Library
    (3) Select Circulation Desks
    (4) Select the relevant circulation desk > Actions > Edit
    (5) Review the parameter Maximum time on hold shelf (Days)


    • Article last edited: 11/20/2013