Hold Shelf Period is defined in Request TOU but ignored
Question
Where is the Hold Shelf Period configured?
Answer
The Hold Shelf expiration date is taken either from the Request TOU (Terms of Use) "Hold Shelf Period", or the number of days defined in the Circulation Desk "Maximum time on Hold Shelf (Days)". The application will take the lesser of the two.
Click here for more on the Request TOU "Hold Shelf Period".
Click here to see more regarding the Circulation Desk "Maximum time on hold shelf (Days)"
Important note: This calculation does not work for resource-sharing requests. Here the expiration date is always the same as the due date. Note that there is an enhancement on the roadmap to enable the above calculation for resource-sharing requests as well.
- Article last edited: 07-JUL-2023