Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Alma

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Alma
    3. Knowledge Articles
    4. Receiving Items leads to error "Item cannot be loaned to patron - insufficient due date"

    Receiving Items leads to error "Item cannot be loaned to patron - insufficient due date"

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Question
    2. Answer
    • Product: Alma
    • Product Version: All
    • Question

     

    When receiving a Borrowing Request through Receiving Items, receive error "Item cannot be loaned to patron - insufficient due date".

     

    Error_Item_cannot_be_loaned_to_patron_insufficient_due_date.png

     

    Answer

    The error is due to the Resource Sharing library calendar not having a schedule of defined opening and closing hours for the Due Date selected. Adding the schedule will resolve the insufficient due date error.

     

    1. Navigate to Alma > Fulfillment > Fulfillment Configuration > Configuration Menu
    2. Select the Resource Sharing library to configure from the 'You are configuring:' dropdown
    3. Click on Library Management > Opening Hours
    4. Click 'Full Calendar' and select the month of request and the calendar will be blank with no dates

     

    Insufficient_hours_in_full_calendar.png

     

    6. Opening Hours will have to be added to the library (review Managing Institution/Library Open Hours: Managing Institutions and Libraries)

    7. After updating opening hours, click Apply Changes button so changes will be saved.

     

     


    • Article last edited: 08-Mar-2017
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Receiving Acquisition In Process items in order to avoid In Transit (Work Order at Circulation Desk)
      • Receiving Items via Alma Acquisitions Receiving Menu vs Item List
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Documentation
      Language
      English
      Product
      Alma
    2. Tags
      1. Borrowing Requests
      2. Due Date
      3. receiving - Alma
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved