- Product: Alma
We would like to waive a fine/fee of type "Credit". But after selecting it and clicking the "Waive" / "Execute" button the following error message is returned:
Selected fine/fee is not waivable
Is there a way to get rid of a credit in a user account?
Go to the User Management Configuration Menu and select the option "Fines/Fees Behaviour". For "Credit", change the value in column "waiveable" to "True".
Then you will be able to waive the credit as any other fine.
- Article last edited: 15-February-2017