- Product: Alma
We would like to waive a fine/fee of type "Credit". But after selecting it and clicking the "Waive" / "Execute" button the following error message is returned:
Selected fine/fee is not waivable
Is there a way to remove a credit in a user account?
Ability to waive a fine is set up in: Configuration Menu > User Management > Patron Charges > Fines/Fees Behavior.
For "Credit", change the value in column "waiveable" to "True".
Click here for more information about "Configuring Fines/Fees Behavior".
- Article last edited: 22-FEB-2019