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    Waiving a credit

    • Product: Alma



    We would like to waive a fine/fee of type "Credit". But after selecting it and clicking the "Waive" / "Execute" button the following error message is returned:


    Selected fine/fee is not waivable


    Is there a way to get rid of a credit in a user account?


    Go to the User Management Configuration Menu and select the option "Fines/Fees Behaviour".  For "Credit", change the value in column "waiveable" to "True".

    Then you will be able to waive the credit as any other fine.



    • Article last edited: 15-February-2017