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    Contact *Research Professional

    • Product: *Research Professional


    There are various resources available here in our Knowledge Center and you may be able to find the answer to your question by looking through the material.

    Contact Support

    If you are unable to find the answer you are looking for, *Research Professional Support is here to help! There are a couple of ways to contact us:


    Want a quick answer to your question? Chat with our Support team during UK office hours here.

    Submit a case

    Reach out to our Support team by submitting a case here.

    Please provide your name, email address, name of your institution, and a detailed description of your query in order for us to provide the most expeditious response. The email you will be receiving notifications from will be Please be sure to add this address to your approved addresses list, so that notifications are not categorised as spam.

    Forgot your password?

    Please reset it here.

    Support staff are usually available during the business week (M-F) 09:00-17:00 GMT, depending on staff availability. Hours may change without notice.


    • Article last edited: 15-Apr-2020