• Article Type: General
• Product: SFX
• Product Version: 4

Problem Symptoms:
*SFX hot backup (s2) fails
*Error message in log:
Doing Hot Backup of <instance>
Use of uninitialized value in hash slice at
/exlibris/sfx_ver/sfx4_1/sfxglb41/lib/Verde/Util.pm line 323.
chk = error
copy DB=<instance> Error = Starting export for instance <instance> at: 20121016232220 .
Exporting local data from global tables. Starting at: 20121016232220 ...
Export finished successfully at: 20121016232247 Exporting local data from
local tables. Starting at: 20121016232247 ... The following error occurred:
Copy failed: No such file or directory at
/exlibris/sfx_ver/sfx4_1/sfxglb41/lib/DBLayer/Base/Database.pm line 1180.

Cause:
RSI/AZ indexing process scheduled to run during hot backup routine

Resolution:
Reschedule the RSI/AZ indexing so that it starts and completes outside of the time required for the hot backup to complete

Category: Startup / Backup (SFX)

Subject: SFX

• Article last edited: 10/17/2013