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    Error in SFX hot backup process "Copy failed: No such file or directory at"

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    • Article Type: General
    • Product: SFX
    • Product Version: 4

    Problem Symptoms:
    *SFX hot backup (s2) fails
    *Error message in log:
    Doing Hot Backup of <instance>
    Use of uninitialized value in hash slice at
    /exlibris/sfx_ver/sfx4_1/sfxglb41/lib/Verde/Util.pm line 323.
    chk = error
    copy DB=<instance> Error = Starting export for instance <instance> at: 20121016232220 .
    Exporting local data from global tables. Starting at: 20121016232220 ...
    Export finished successfully at: 20121016232247 Exporting local data from
    local tables. Starting at: 20121016232247 ... The following error occurred:
    Copy failed: No such file or directory at
    /exlibris/sfx_ver/sfx4_1/sfxglb41/lib/DBLayer/Base/Database.pm line 1180.

    Cause:
    RSI/AZ indexing process scheduled to run during hot backup routine

    Resolution:
    Reschedule the RSI/AZ indexing so that it starts and completes outside of the time required for the hot backup to complete

    Category: Startup / Backup (SFX)

    Subject: SFX

    • Article last edited: 10/17/2013