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    "Unable to connect to localhost" error when attempt to place Hold in WebVoyage

    • Product: Voyager
    • Product Version: 9.2.0
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Problem symptoms

    From record display page, patron clicks "Make a Request" > enters login information > successfully logged in > clicks "Hold" > receives error message, "Unable to establish a connection to the localhost"

    Cause

    Outdated constants.xsl file in skin

    Resolution

    Replace constants.xsl file with updated copy:

    1. /m1/voyager/xxxdb/tomcat/vwebv/context/vwebv/ui/{skin}/xsl/common
    2. Save a backup copy of constants.xsl

    cp -p constants.xsl constants.xsl.outdated

    1. Copy a new version from exl_default

    cp -p ../../../exl_default/xsl/common/constants.xsl constants.xsl


    • Article last edited: 26-Feb-2016
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