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    4. Cannot search for and add line items to invoice if PO number contains tab character

    Cannot search for and add line items to invoice if PO number contains tab character

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    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    • Product: Voyager
    • Product Version: 9.1.1; 10.1.0
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Symptoms

    Trying to add line items from PO (when PO number has tab character) to an invoice results in "No line items for the selected order were found!"

    Defect Status

    Issue VYG-7109 is resolved in Voyager 10.1.0

    Replication Steps

    1. Create a new PO and paste in a PO number with a tab at the end.
    2. Fill in other required information.
    3. Click Save.
    4. Add line item(s)
    5. Click Approve.
    6. Invoices > New Invoice > use same vendor as PO in step 1 and fill in other required information.
    7. Click Save.
    8. Click Add Line from Order ...
    9. Search for title (or other search that will return PO from step 1)
    10. Click Display Line Items. "No Line Items for the selected order were found"

    Workaround

    1. Open PO from step 1 of replication steps
    2. Order > Copy Order > with Components relinked
    3. Enter Order Number without tab character and other required information.
    4. Click Save.
    5. Delete original order.
    6. Proceed with invoicing.

    • Article last edited: 31-May-2018
    View article in the Exlibris Knowledge Center
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