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    Delete button in Voyager Circulation Client Patron Record is deactivated

    • Product: Voyager
    • Product Version: 7
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    Why can't I delete a patron record in the Circulation client (the Delete button is grayed out)?

    Answer

    1. Go to System Administration > Security
    2. Confirm the Operator's Circulation Security Profile has the "Delete Patron Records" checkbox checked in the "Profile 2" tab.
    3. If the "Delete Patron Records" checkbox is not checked, enable it, save and retest deletion.

     

     


    • Article last edited: 07-Apr-2019