Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. Deleting item records in Voyager

    Deleting item records in Voyager

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Question
    2. Answer
    3. Additional Information
    • Product: Voyager
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Question

    Need information about problems encountered when trying to delete item records in Voyager.

    Answer

    Items that have been requested, checked out or items with outstanding fines/fees are examples of active circulation transactions.

    These items cannot be deleted until the transaction concludes. 

    Depending on the tool used to process deletes, you may receive an error message immediately when attempting to delete or you may receive a message in a preview or production log. 

    You will see errors like the following:

    • Update item status= Unable to delete. Item is currently blocked.
    • Requested items= Unable to delete. Item has been queued for callslip.
    • Checked out items= Unable to delete. Item is currently charged.
    • Fines/fees= Unable to delete. Item has associated fine/fee.
    • Unable to delete, item is charged to a patron.
    • Item xxxx is blocked:
    • Item is charged
    • Item has exception entry in circ_trans_exception

    These items will need to have the active circulation transactions conclude before they can be deleted.

     

    Additional Information

    See also:

    • Delete an e-item in the Voyager Course Reserve module
    • Remove physical items from a Voyager Course Reserve List
    • "Item has an exception logged" when try to delete

     


    • Article last edited: 03-Nov-2020
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Deleted an EDI file, still getting message that already loaded file; why?
      • Demerits and suspensions are not showing correctly
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      This page has no tags.
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved