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    Opening client produces Run-time error '339'

    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Problem Symptoms:
    ?€¢ Opening Circulation and other clients produces "Run-time error '339': Component 'MsgHook.ocx' or one of its dependencies is not correctly registered: a file is missing or invalid"
    ?€¢ Client does not open.

    The client install needs to be repaired.

    1. On PC, login as Administrator
    2. Launch VoyagerInstall.exe for the installed clients.
    3. Choose Repair option ("Reinstall missing or corrupt file, registry keys or shortcuts")

    Category: Circulation

    • Article last edited: 12/12/2013