• Article Type: General
• Product: Voyager
• Product Version: 8.1.1

Problem Symptoms:
?€¢ Opening Circulation and other clients produces "Run-time error '339': Component 'MsgHook.ocx' or one of its dependencies is not correctly registered: a file is missing or invalid"
?€¢ Client does not open.

Cause:
The client install needs to be repaired.

Resolution:
1. On PC, login as Administrator
2. Launch VoyagerInstall.exe for the installed clients.
3. Choose Repair option ("Reinstall missing or corrupt file, registry keys or shortcuts")

Category: Circulation

• Article last edited: 12/12/2013