Voyager Acquisitions Start Over button does not respond after closing Route Serial Issue
- Product: Voyager
- Product Version: 10.1.0 and earlier
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare
Symptoms
In Voyager Acquisitions the Start Over button does not respond after closing the Route Serial Issue dialog box.
Defect Status
VYG-7460 is resolved in Voyager 10.2.0 and later.
Replication Steps
- With an Issue in Hand selected, she clicks the Quick Check-In button
- The Route Serial Issue dialog box opens.
- She closes the Route Serial Issue dialog box (using the close button at the top of the window)
- At this point, only the Serials Check-In window is open on her screen, but when she clicks the Start Over button the button does not respond.
- If she clicks the Start Over button a second time, the button works normally
Workaround
Click the Start Over button a second time.
Additional Information
In Voyager 10.2 the Start Over button responds as expected after closing the Route Serial Issue dialog box.
- Article last edited: 25-Nov-2019