Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Voyager

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Voyager
    3. Knowledge Articles
    4. Voyager Acquisitions Start Over button does not respond after closing Route Serial Issue

    Voyager Acquisitions Start Over button does not respond after closing Route Serial Issue

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Symptoms
    2. Defect Status
    3. Replication Steps
    4. Workaround
    5. Additional Information
    • Product: Voyager
    • Product Version: 10.1.0 and earlier
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare

     

    Symptoms

    In Voyager Acquisitions the Start Over button does not respond after closing the Route Serial Issue dialog box.

    Defect Status

    VYG-7460 is resolved in Voyager 10.2.0 and later.

    Replication Steps

    1. With an Issue in Hand selected, she clicks the Quick Check-In button
    2. The Route Serial Issue dialog box opens.
    3. She closes the Route Serial Issue dialog box (using the close button at the top of the window)
    4. At this point, only the Serials Check-In window is open on her screen, but when she clicks the Start Over button the button does not respond.
    5. If she clicks the Start Over button a second time, the button works normally

    Workaround

    Click the Start Over button a second time.

    Additional Information

    In Voyager 10.2 the Start Over button responds as expected after closing the Route Serial Issue dialog box.

     


    • Article last edited: 25-Nov-2019
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Voyager Acquisitions Receive/Mark Window allows operator to save to locations outside of policy
      • Voyager Analyzer Scheduled Reports Fail after Upgrade
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Voyager
    2. Tags
      This page has no tags.
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved