Skip to main content
ExLibris

  • Subscribe by RSS
    • Voyager
    Ex Libris Knowledge Center

    WebVoyage request form fields disappear when Not Needed After changed

    1. Last updated
      00:11, 9 Dec 2015
    2. Save as PDF
    • Article Type: General
    • Product: Voyager
    • Product Version: 8.1.1

    Problem Symptoms:
    * When making request in WebVoyage, fields entry boxes disappear (Library, Select an item, Pick UP Library, Pick Up At) when you change Not Needed After date
    * Does not happen on Internet Explorer 8 or Internet Explorer 9

    Cause:
    Patron using unsupported browser

    Resolution:
    Use supported browsers to view WebVoyage.

    Additional Information

    See "Supported Software and PC Requirements" document in Documentation Center.

    Category: Opac

    • Article last edited: 10/8/2013