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    Claim is sent to vendor for a one-time order even though item is received

    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    Alma sends claim notifications for items that have been received

    Although the PO Line's item has been marked as received, the item still displayed in the Receiving tasklist (workbench)

    If no more items are expected, remove the PO Line from the Receiving menu:
    * In the Alma menu [F2] select "Receive" (under: Receiving and Invoicing)
    * Find the PO Line in question
    * Ensure that the "Keep in department" is not checked
    * select the POL and click the "Receive" button

    Category: Acquisitions - Alma

    Subject: claims - Alma

    • Article last edited: 2/23/2014