Disable renewals on requested item which is on loan (recalled)
- Product: Alma
How can we disable renewals on a loaned item that is requested by another patron?
To block only renewals on requested items (and change nothing else about the loan, including the due date, overdue fines, etc.), this can be achieved by enabling recalls for requested items but setting the 'Is Recallable' policy in the TOU to 'No Recall'.
1. Go to Configuration > Fulfillment > Loan Recalls Configuration.
2. Set the "PATRON_PHYSICAL" parameter to "Yes".
-This ensures that recalls are allowed when a Patron Physical Item Request is placed on an item
2. Set the relevant Loan TOU policies to:
Is Recallable = No Recall
Recall Period = No Recall Due Date
Now when an item is on loan and someone else requests that item, the loan status changes to "Recalled". The current borrower will not be able to renew the recalled item (and it will retain its current due date).
More information exists in the Alma Online Help, at: https://knowledge.exlibrisgroup.com/...ecall_Requests
- Article last edited: 29-Aug-2018