Question

How to delete user records carefully, in Alma? Note that if a user is deleted, it is not possible to restore them, except by recreating the users manually, through the SIS job, or via APIs.

Answer

There are two ways to delete a group, or a set of users:

• New! From the November 2025 Release, use the "Purge users" job!
  • Find important information on the job "Purge users" in the documentation.
• Or rely on the earlier method, by going to: Administration > User Management > Purge User Records.
  • Click "User Record Type" to be able and choose the "User Group"
    • If you are deleting users and do not need statistics (Analytics information), create a set of users, assign a distinct User Group through "the Update/Notify Users" job.
  • The number of Days after Purge Date can be blank
  • "Waive Threshold" -  our experience leads us to recommend using the value of "1" or higher.

Additional Information

• See a "Best Practices" toolkit
• Read here about the new job "Purge users"
• The earlier utility is described here: "Purging Users".  
• Find more regarding "Configuring Delete User Policy Settings".
• How to create a Users Set? Visuals in: "Create User Set based on Analytics".
• Learn about: "What is the difference between patron purging and Fulfillment anonymization?"

Last Updated: 23-OCT-2025