If you are working with Primo VE, see Primo VE for more details.
By default, Alma does not send historical loan information to Primo to be displayed in My Account > Loans. You must set the view_historical_loans_in_primo parameter to true in the Customer Parameters mapping table in Alma; see Configuring Other Settings.
List of Historical Loans
For information on configuring the display of loans in Primo, see Configuring the Loans View.