2022 RefWorks Release Information
May 10, 2022
Users are Now Able to Search for References by RefID in RCM (RefWorks Citation Manager)
Users can click into the search box in RCM and key in the RefID.
Improvements to Folder Count for Shared Folders and Folder Actions
The reference count for folders now reflects both references added by the sharer and the person shared with.
The Actions menu for folders with long names now appears without the need to adjust screen size.
Improved URL Field in References Metadata
Idea Exchange
The URL field now lists multiple links as separate, clickable hyperlinks. This allows for each link to be clicked individually, and no longer combines links resulting in errors.
Reference and Folder Info Added to User Data in Admin Analytics
Admins are now able to see folder and reference totals for each user. This information is also included in the export in CSV format.
April 12, 2022
New YouTube Video for RefWorks Administration Settings Checklist was Added
Click here to see the video.
Removed Library Views from Admin Analytics
Library Views was removed from the Admin Analytics section because the information was redundant. We recommend viewing sessions and page views stats under Usage Analytics (Admin > Analytics > Usage Analytics).
Improved Accessibility of Reference Actions
Several changes were done to improve accessibility for Reference Actions for screen reader and speech-input users.
RCM Prominence in Tools Section
RCM was made more prominent in the Tools section. This was done to indicate that RCM is the preferred add-in.
Resolved Issues
Delete Menu Remained Open after Removing References from a Folder
After removing references from a folder, the Delete menu would remain open. This was fixed and the Delete menu now closes.
Extra Space between Share and Create Bibliography Icons
There was extra space between the Share and Create Bibliography icons in the Reference Actions.
This was fixed and there is no longer extra space between the icons.
March 8, 2022
Updates to Search Area in RefWorks
The search area in RefWorks was updated with the following changes:
- New placeholder text "Search in all references and PDFs" was added to the search area. This indicates the ability to search text inside PDFs.
- The focus state is now on the search text field which enables keyboard users to keep track.
- The Advanced and Cancel options are now keyboard accessible.
Implementation of New Logo across RefWorks
The RefWorks logo was replaced with a new logo. It can be seen in all places where the old logo appeared including the main web app, RCM, RefWorks for Google Docs, etc.
Footer for RefWorks Login Page is now Responsive
When the screen was made smaller, its content was obscured by the footer. This was an obstacle to keyboard and vision impaired users. The footer is now pinned to the bottom of the page instead of the bottom of the browser window so that all the content is visible.
Updates to Citation Styles
RefWorks has updated the following styles:
- Physiotherapy Theory and Practice
- American Physiological Society
Resolved Issues
UI Alignment for Profile Creation Modal
The title and text box for "last name" was previously misaligned with the Role elements. It was moved and is now aligned with the Role elements.
February 8, 2022
Direct Export now Supports WAYFless
Admins of a Single-Sign On (SSO) institution that uses direct export from their databases to RefWorks can now integrate the WAYFless link. This allows users to directly export references without having to login into RefWorks (if they are signed into their institution).
To learn more about setting up direct export, click here.
To learn more about the WAYFless link, click here.
Web of Science Now Supports Direct Export to RefWorks
When a reference is selected in Web of Science, simply select RefWorks from the Export menu and follow the instructions.

Keyboard Accessibility for Reference Organization Area and Creating/Renaming a Folder
The Reference Organization area and folder creation and renaming is now accessible to keyboard users.
Users can use the Tab and Tab+Shift keys to navigate through the menu, and use the Enter key to perform an action.
Users can also create folders and rename existing folders in the naming modal, pressing the Enter key to save changes.
To read the RefWorks accessibility statement, click here.
RefWorks APIs Testing
The RefWorks APIs have been updated to allow admins to test out API calls on the site by using the 'Authorize' function.
Admins must implement the first 3 steps noted in the documentation to receive the cookieString
The page also now includes the TLS 1.2 system requirement.
To view the RefWorks API documentation, click here.
Resolved Issues
HTML Tags Removed from Citekey String in Export Files
Following the addition of the new citekey to export files, text formatted titles resulted in HTML tags being added to the citekey. This issue was fixed, and the HTML tags no longer appear.
Updated ‘Contact Support’ Link for Admin and Projects areas
In the Admin area and in Manage Projects, the link to contact RefWorks was not the typical support link. This has been fixed and it is now the same as the support link available via the main RefWorks page, from the help menu in the Utility Toolbar. Users and admins can open a support case or start a chat with a support representative.
To contact RefWorks support, click here.
January 11, 2022
Citekey String Added to Export Files
Idea Exchange
This is helpful to users of LaTeX, Overleaf and other word processors, citing references without using a RefWorks writing tool add-on.
Click here to learn more about exporting references.
Institutional Admin can Delete any Institutional Style
Idea Exchange

Importing References with Multiple Attachments
When a user imports references with multiple attachments from legacy RefWorks or Mendeley to RefWorks, or upgrades their legacy RefWorks account to RefWorks, they remain as single references with multiple attachments. Previously, importing a reference with multiple attachments would create multiple references, one for each attachment.
This improvement was made as part of wider improvements to PDF metadata accuracy for importing references from Legacy or Mendeley.