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    "Request a different issue" - how to change the label of this type of request?

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    • Product: Alma

     

     

    Question

    Regarding request named: "Request Options: Request a different issue", showing in the Primo Get It tab at the top of the frame -- is it possible to change the default wording for this link?

    Request_a_Different_Issue_Primo.png

    Answer

    The Request a different issue link will appear in Primo Get It if the item has a description or the resource holding has a summary holdings field. This will enable requesting items that may have not been cataloged. 

    The label "Request a different issue" can be changed in Alma, from: Configuration Menu > Fulfillment > Discovery Interface Display Logic > Labels. The label is called: c.uresolver.getit2.request_different. 

    The change is immediate (just refresh the search result in Primo).

    Seen in context:

    Request_a_Different_Issue.png

     

     

    Additional Information

    1. For more detail find Online Help page for "List of Commonly Used Labels".
    2. See also:

    "Why is "Request a different issue" appearing for some records when "General hold request" is hidden?"

    "How to suppress request link from Primo?"

    1. Currently, this specific form is not customizable. Configuration exists for the hold request form, booking request form, and digitization request form. See Customizing Primo Request Forms.

     

    • Article last edited: 14-APR-2021