Resources and FAQs for Voyager Server Migrations
- Product: Voyager
- Product Version: All
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Question
Our institution will need to move Voyager to a new server soon. What resources are available to help us plan for this?
Answer
There are a number of resources in Additional Information section below.
If you are planning to upgrade your version of the Voyager software as well, see Resources and FAQs for Voyager Upgrades.
Additional Information
System requirements
Implementation Guides > Installation and Upgrade Requirements : server and PC requirements for each version
Product Documentation > Supported Software and PC Requirements: information about third party software support by Voyager version
Cross Product Documentation > System Requirements : System requirements for Ex Libris systems, by operating system
For locally hosted servers, you must open up the firewall outbound to downloads-na.hosted.exlibrisgroup.com port 10022.
Before migration
What information should be provided when requesting a Voyager software upgrade or a server move?
Fill out & attach an Installation Activity Form to Support Portal case
Most migrations involve a Voyager software upgrade; please review: Resources and FAQs for Voyager Upgrades
During migration
After migration
- After migration OPAC is not redirecting properly to new URL
- After migration to new server hardware unable to access Voyager clients or the OPAC
- Article last edited: 06-Jul-2020