Rapido 2025 Release Notes
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Main Features
Loan Period on eBook Pod
March 2025 Fulfillment and Resource Sharing URM-235148
Pod terms for eBooks can be created without loan periods to support sharing DRM-free eBooks. Lenders can now join eBook pods, like the eBook DRM-Free International, that do not require a loan period for requests. When patrons discover the offers from these pods, the offers do not include a loan period.
The eBook request form also excludes the loan period.
The Pod information on the request does not include a loan period or renewals.
-
Ful Digitization Notification Item Letter
-
Document Delivery Notification Letter
-
Rapido Request Terms Letter
For customized letters, add the highlighted portion to the Ful Digitization Notification Item Letter:
<tr>
<td>@@your_request@@.</td>
</tr>
<xsl:if test="$deliveryTime != '' or ($loanPeriod != '' and $loanPeriod != 0) or $patronCost != ''">
@@borrowing_terms@@:
<xsl:if test="$deliveryTime != ''">
@@deliver_in@@
<xsl:value-of select="$deliveryTime"/>
<xsl:value-of select="' '" />
@@hours@@
<xsl:value-of select="' '" />
</xsl:if>
<xsl:if test="$loanPeriod != '' and $loanPeriod != 0">
@@keep_for@@
<xsl:value-of select="$loanPeriod"/>
<xsl:value-of select="' '" />
@@days@@
<xsl:value-of select="' '" />
</xsl:if>
Add the highlighted portion to the Document Delivery Notification Letter:
<xsl:if test="$deliveryTime != '' or ($loanPeriod != '' and $loanPeriod != 0) or $patronCost != ''">
@@borrowing_terms@@:
<xsl:if test="$deliveryTime != ''">
@@deliver_in@@
<xsl:value-of select="$deliveryTime"/>
<xsl:value-of select="' '" />
@@hours@@
<xsl:value-of select="' '" />
</xsl:if>
<xsl:if test="$loanPeriod != '' and $loanPeriod != 0">
@@keep_for@@
<xsl:value-of select="$loanPeriod"/>
<xsl:value-of select="' '" />
@@days@@
<xsl:value-of select="' '" />
</xsl:if>
<xsl:if test="$patronCost != ''">
@@price@@
<xsl:value-of select="$patronCost"/>
</xsl:if>
</xsl:if>
Add the highlighted portion to the Rapido Request Terms Letter:
<xsl:if test="notification_data/old_delivey_time != '' and notification_data/old_loan_period != ''">
@@from@@
<xsl:value-of select="notification_data/old_delivey_time" />
<xsl:if test="notification_data/old_offer_format = 'Digital'">
@@keepForEbook@@
</xsl:if>
<xsl:if test="notification_data/old_offer_format != 'Digital'">
@@keepFor@@
</xsl:if>
<xsl:value-of select="notification_data/old_loan_period" />
@@days@@
</xsl:if>
<xsl:if test="notification_data/old_delivey_time != '' and notification_data/old_loan_period = '' and notification_data/old_offer_format = 'Digital'">
@@from@@
<xsl:value-of select="notification_data/old_delivey_time" />
@@hours@@
</xsl:if>
<xsl:if test="notification_data/old_delivey_time = ''">
@@fromRota@@
@@deliveryNotExist@@
<xsl:value-of select="notification_data/old_loan_period" />
@@days@@
</xsl:if>
<xsl:if test="notification_data/old_loan_period = '' and notification_data/old_offer_format != 'Digital'">
@@from@@
<xsl:value-of select="notification_data/old_delivey_time" />
@@loanPeriodNotExist@@
</xsl:if>
Access Digitized Content Without Authentication
February 2025 Fulfillment and Resource Sharing URM-143485
Libraries can now include a link in the Document Delivery Notification Letter email that does not require authentication. To ease the patron experience and align with practices at your library, digital requests can be accessed without first authenticating.
When the parameter rs_no_authentication_document_delivery (Configuration > Fulfillment > General > Other Settings) is set to true (default false), the linked content can be accessed without authentication. In default letters, the link is included in the Document Delivery Notification Letter and does not require user authentication when opening the link.
eBook Requests
January 2025 Rapido URM-XXXXXX
The full eBook infrastructure, including working with providers using tokenized links, is available. Providers can supply tokenized links for the community, and the community can collaborate with providers to implement them.
After defining electronic portfolio sets that include Digital Rights Management (DRM)-free eBooks (see Managing Local Portfolios), eBook pod members can configure their eBook participating item policies on the Digital Lending Policies tab (Configuration > Resource Sharing > Configuration > Members) to assign participating items for lending to their eBook pods.
From the Add Set dropdown list (Admin > Manage Jobs and Sets > Manage Sets) , select a predefined set to include in the eBooks available for lending. For more information on creating sets, see Creating Logical Sets.
The Load ILL ProQuest eBook List job (Configuration > Resource Sharing > General > Rapido Jobs Configuration) (default Inactive) sets resources with a title_status of enabled to EILL Eligible on the electronic portfolio. Resources with a title_status removes the ILL policy from the electronic portfolio. See Configuring Rapido Jobs.
Set the borrowing pod priority from the Borrowing Policies tab (Configuration > Resource Sharing > Configuration > Members.
When display logic rules are configured (Configuration > Fulfillment > Discovery Interface Display Logic > Display Logic Rules), the Get an eBook tile is displayed with the eBook loan terms. For more information on configuring the tile, see Rapido Labels.
eBook offers can be hidden for specific user groups.
After the patron selects GET IT, the Request eBook Version form is displayed.
The patron can select a Pickup location to determine the pickup location if the request is not filled as an eBook, and if the request is converted to a physical request.
The Request eBook Version form can be customized to include a note to the patron that is specific for eBook tiles (see Note to Patron) and to include the Alternate Pickup Location field (see Rapido Offer Fields).
The Total Copyright Work Percentage copyright rule (Configuration > Resource Sharing > Rapido Rules > Borrowing Copyright Rules) does not apply to eBooks.
The borrowing mediation rule parameters now support creating mediation rules for eBooks (Configuration > Resource Sharing > Rapido Rules > Borrowing Mediation Rules).
When the borrowing library receives the request, the Borrowing Requests task list indicates eBook requests as Requested: Book (Digital). Additionally, an eBook indicator is added to the right pane Request information, and requests can be faceted by eBook Indicator.
When the lending library receives the request, an eBook indicator is added to the right pane Request information, and requests can be faceted by eBook Indicator.
The lender can fulfill the request using the Download Electronic Resource or Ship item digitally actions. Once shipped, messages that the request was sent successfully are displayed and the request status changes to Shipped Digitally on both the lending and borrowing requests.
The patron card timeline updates with a Sent status, a Download expiry date, and a DOWNLOAD link or an option to View file, depending on how the resource is supplied. The pod terms determine the loan period.
If the Document Delivery Notification Letter is enabled (Configuration > General > Letters > Letters Configuration), the letter is sent to the patron with a link to the file and the Borrowing Terms.
The eBook expiry period is derived from the pod terms and not library settings (Configuration > Fulfillment > General > Other Settings).
The out-of-the-box document delivery notification letter and change of terms were modified. If your letters are customized, see Available Fields for Rapido Letters to utilize the new fields.
The Complete eBook Request job (Configuration > Resource Sharing > General > Rapido Jobs Configuration) must be enabled (default Inactive). Once active, the job checks daily, marks expired requests as returned to the lender, notifies the lender that the resource was returned, and updates the request status to Request completed.
- DRM-free resources and pods not requiring a due date
- End user ability to choose eBook or physical at the point of request
- Staff can manually request for eBooks on behalf of the user
- eBook requests using the blank form
- Out-of-the-box eBook analytics reports
- eBook ILL Policy visibility on the Download and Deliver View
Define Participating Items for Fill Locally Mediation
January 2025 Rapido URM-192174 SF: 06291475 07102470
A new configuration is available to help libraries manage requests for items eligible for fill locally mediation. Once configured, the new functionality enables libraries to apply the Fill locally action to defined participating item sets. This supports libraries that can only fill locally from specific collections by streamlining the workflow and only applying the Fill locally action to requests defined as participating items.
This new configuration includes two parts.
- The new mediation input parameter Self Owned, Available and Requestable (Configuration > Resource sharing > Rapido Rules > Borrowing Mediation Rules) (values True/False) is used in combination with the Fill Locally action.
- The functionality is in combination with the participating items defined using portfolios.
To determine which portfolio items are mediated and receive the Fill locally action with the Self Owned, Available and Requestable parameter, the Digital Lending Policies tab (Configuration > Resource sharing > Configuration > Members) now includes a section for Participating Workflow Sets. See Configuring Digital Lending Policies. The Participating Workflow Sets enables a library to define which items and portfolios should be considered when determining whether to activate the Fill locally action.
When selecting Add Participating Workflow Sets, select the Workflow Fill Locally, and select the set from the Add Sets list. Supported sets include those in Electronic portfolios and Physical items.
When the mediation rule runs, if both physical and electronic inventory are available for a given request, the electronic inventory is prioritized to ensure both the quickest turnaround time and the easiest workflow for the staff.
When a borrower receives a request that can be filled locally, the Fill locally action is applied, and the borrowing request receives the Request sent to partner status while the request is filled through the library's lending workflow.
The search for a requestable item now applies to manual locally filled requests from the borrowing task list. The parameter Self Owned, Available and Requestable check is not applied when a Self Owned and Available rule is configured.
The Self Owned, Available and Requestable rule only applies to holdings with items or electronic portfolios. Institutions with holdings without items should prioritize the Self Owned, Available and Requestable rule above the Self Owned and Available rule.
Additional Enhancements
- March 2025 Analytics and Insights URM-238024
The following out-of-the-box reports are now available for Rapido Analytics- Resource Sharing Partner Invoices – displays information on invoices per partner, such as invoice number, sent date, and if the invoice was paid or printed.
- Resource Sharing Lost/Damaged Partner Invoices – displays information on lost or damaged invoices per partner, such as invoice number, sent date, and if the invoice was paid or printed.
- March 2025 Analytics and Insights URM-239185
The following changes were made to fields in Lending Requests (Resource Sharing) > Rapido Attributes:- The Rapido Invoice Paid field was added. It indicates (Yes/No) if the the invoice was paid.
- The Rapido Invoice ID field was renamed to Rapido Invoice Number to better describe the values of this field.
- The Rapido Invoice Creation Date field was renamed to Rapido Invoice Sent Date to better describe the values of this field.
- February 2025 Rapido URM-232829
Fees can be applied automatically with the shipping cost rules (see Configuring Shipping Cost Lender Rules); however, staff can override calculated fees on individual requests.
When the Shipping Cost - Lender Rules (Configuration > Fulfillment > Resource Sharing > Shipping Cost Lender Rules) are configured, the Shipping cost, Base Fee, Service Level Fee, and Page Overage Fee fields on the Request Costs in the right side pane and from the Resource Sharing Borrowing Request edit screen are automatically calculated based on the configured rules.
To enable lenders to override calculated fees, the Request Costs in the right side pane and the Resource Sharing Borrowing Request edit screen, now include an Override Fees checkbox that enables library staff to override the Shipping cost, Base Fee, Service Level Fee, and Page Overage Fee to edit fees assigned by rules.
Override FeesPod terms are applied to requests filled by pods; therefore, the Override Fees checkbox is not applicable to requests filled by pods. The Override Fees option is available for requests that receive fees when the shipping cost rules are applied.
If the fees are overridden and the Override Fees checkbox is then unchecked, the Lending Requests list must be refreshed before the Request Costs revert back to the automatically calculated based on the configured rules.
For more information, see Overriding Calculated Fees. - January 2025 Rapido URM-216028
When the parameter rs_keep_expired_request_active (Configuration > Fulfillment > General > Other Settings) is set to true (default false), Expired requests are now editable, request actions are available, and partners can be added manually.
Expired requestFor more information, see Workflow Statuses.
- January 2025 Rapido URM-215894
For article requests, the Job Results Summary on the Send Overdue Message to Resource Sharing Borrowing Partner job report (Admin > Manage Jobs and Sets > Monitor Jobs > Scheduled Manual Jobs > Scheduled tab) now includes the Total Rapido requests processed, and when expanding the Rapido Partner section, the details of each request are displayed.
Send Overdue Message to Resource Sharing Borrowing Partner job report - January 2025 Rapido URM-217298
In order to provide sufficient time for Reprints Desk to fulfill requests for material that is not available from Reprints, the Reprints Desk job now checks for request updates for up to seven days before closing a request. - January 2025 Analytics and Insights URM-230012
The following fields were added to Lending Requests (Resource Sharing) > Lending Requests Details:- Lost/Damaged Invoice Number – the invoice number that contains the request's charge information
- Lost/Damaged Invoice Paid – indicates (Yes/No) if the invoice was paid
- Lost/Damaged Invoice Printed – indicates (Yes/No) if an invoice was created for this request
- Lost/Damaged Invoice Sent Date – the date the invoice was sent to the partner
Resolved Issues
- March 2025 Fulfillment and Resource Sharing URM-231111 SF: 07495875
Previously, an isOverrride label mistakenly appeared when renewing a borrowing request. This was fixed. - March 2025 Fulfillment and Resource Sharing URM-230264 SF: 07076446 07200681
In some cases, when a lending request was returned, the item was returned to the permanent location rather than the temporary location. This was fixed. - March 2025 Rapido URM-228483
Previously, the Page overage fee total was calculated incorrectly. This was fixed. - March 2025 Rapido URM-238708 SF: 07827308
When assigning lending requests, the users did not appear in the drop-down section. This was fixed. - March 2025 Rapido URM-226318 SF: 07203574
Previously, the Copyright status was displayed when rs_borrower_copyright_management (Configuration > Fulfillment > Copyright management > Resource Sharing Copyright Status) was set to false. Now, setting the parameter rapido_show_copyright_on_iso (Configuration > Resource Sharing > Other Settings) to false hides the corresponding field. This was fixed. - March 2025 Fulfillment and Resource Sharing URM-235788 SF: 07771206
Previously, when editing the participating items, some items were missing. To apply the fix, set the parameter temp_participating_items_object_type to active. - March 2025 Fulfillment and Resource Sharing URM-07082943 SF: 07082943
When creating a digitization request for a physical lending request, after scanning in the barcode and attaching files, the request's status was changed to Shipped digitally, but the Sent date was not registered in the request's history. This was fixed. - March 2025 Fulfillment and Resource Sharing URM-233283 SF: 07699944 07706081 07711744 07778579
In some cases, when returning or receiving an item, the lending request could not be found. This was fixed. - March 2025 Rapido URM-208998 SF: 06903146 07272108
In some cases, the message Cannot be determined was displayed for Estimated Pick Up and Estimated Due Date even after the request was shipped. This was fixed. - March 2025 Fulfillment and Resource Sharing URM-234938 SF: 07752364
In some cases, requests were identified as multiple items. This was fixed. - March 2025 Rapido URM-233614 SF: 07648875
Previously, when RapidILL created a physical lending request through RapidR and the institution had no physical inventory, the request was not automatically rejected. This was fixed. - March 2025 Rapido URM-226403 SF: 06859391 07203026 07492290
In some cases, duplicate lending requests were sent to external third parties. This was fixed. - March 2025 Fulfillment and Resource Sharing URM-227761 SF: 07172642
In some cases, when sending a rejected request to a different partner, an error was generated. This was fixed and the request is now reactivated. - March 2025 Fulfillment and Resource Sharing URM-235566 SF: 07688144
Previously, the Distribute job did not copy the externalProfileAlma field. This was fixed. - March 2025 Fulfillment and Resource Sharing URM-237946 SF: 07822885
Previously, the Request Confirmation, Request Cancellation, Document Delivery, and Query to Patron letters did not support the alternative address. Now, when rs_use_alternative_address is configured, these letters output the alternative address. - March 2025 Fulfillment and Resource Sharing URM-237730 SF: 07765183 07805084 07829761
Previously, Alma did not correctly map the Title and Journal Title fields to the corresponding ILLiad fields. This was fixed. - February 2025 Rapido URM-232814 SF: 07688602 07713667
In some cases, items were received items from a lending library when the item status was Locate failed. This was fixed. - February 2025 Rapido URM-174745 SF: 07491957 07732397
Previously, when Enable Display of License Information (Configuration > Fulfillment > Discovery Interface Display Logic > Other Settings) was enabled the Terms and Internal description were not displayed for NZ resources. This was fixed. - February 2025 Rapido URM-237098 SF: 07759589
In some cases, returning Rapido requests did not work. This was fixed. - February 2025 Rapido URM-236305 SF: 07207592 07779010
In some cases, the manual download label was not translated correctly when downloading a file from the document delivery. This was fixed. - February 2025 Rapido URM-211740 SF: 06969465
In some cases, rejected requests include unrelated notes. This was fixed. - February 2025 Rapido URM-230095 SF: 07239194
In some cases, the Rapido expand search link returned incorrect results. This was fixed. - February 2025 Rapido URM-218689 SF: 07099670 07499361
In some cases, when creating a move or digitization request that failed, the lending request status changed to Being Processed. This was fixed. - February 2025 Rapido URM-225164 SF: 07185462
When adding a conditional label when editing a request, the request remained in the Created Lending Request set rather than moving to the Conditional set. This was fixed. - February 2025 Rapido URM-231314 SF: 07112073
The date format for the Publication date on the right pane and when editing a request has been improved. - January 2025 Rapido URM-211424 SF: 06973042 07703781
In some cases, the loan Due date was incorrect for RapidR requests. This was fixed. - January 2025 Rapido URM-174078 SF: 06718280
Previously, the cost displayed on the Rapido tile only included one decimal place. The tile now displays two decimal places. - January 2025 Rapido URM-229868 SF: 07246061 07713703
In some cases, Rapido requests matched items that were not requestable. This was fixed. - January 2025 Rapido URM-160884 SF: 06646209
Previously, when the View It label c.uresolver.request.ill.patron_has_duplicate_request (Configuration > Discovery > Display Configuration > Labels) was customized, the customized message was not displayed. This was fixed. - January 2025 Rapido URM-212301 SF: 06985136
Previously, RapidR loans were not renewed when the request was renewed. This was fixed. - January 2025 Rapido URM-234448
Previously, when sending a create_date or update_date parameter to the Lending request API, an error occurred. This was fixed. - January 2025 Rapido URM-207616 SF: 06819222
In some cases, when creating a lending request for a resource that is a serial or multi-volume, multiple items were displayed as matching the request. This was fixed. - January 2025 Rapido URM-229123 SF: 07239861
In some cases, when a set was created with a facet, not all of the set criteria was applied. This was fixed. - January 2025 Rapido URM-235406
In some cases, the eBook indicator was added for requests not created from an eBook tile. This was fixed. - January 2025 Rapido URM-228755 SF: 07212861
Previously, when using the Request It! workflow, the Preferred pickup location field did not appear. This was fixed. - January 2025 Rapido URM-217476 SF: 07079500
In some cases, when a request was auto rejected, the rejection message was received by the borrower while the borrowing request was still being edited. This was fixed.