Rapido 2022 Release Notes
Click here to view the monthly release and maintenance schedules.
Issues to Note
- We improved performance for Rapido offers.
Main Features
Add Potential Lenders
June 2022 RapidoURM-168668URM-166658
We added the ability to establish new peer-to-peer partnerships. For circumstances where none of your partners can fill your request, we added a Borrowing Request Find partners action. This action opens the Potential Lenders list of lenders who have the requested resource and can possibly fill the request.
This action is not available for article requests.
The Potential Lenders list is a list of partners who set their Data Sharing Profile (Configuration > General > General Configuration > Data Sharing Profile) to Yes to allow shareholding information for resource sharing purposes. This provides an opportunity for your institution to establish new resource sharing partnerships and networks with other institutions that agree to do so. Allowing your institution’s holdings information to be shared for this purpose does not mean that your institution is required to allow resource sharing with any other institutions. None of your users’ personal data is used.
Select potential lenders to add to your Rota.
Only Directory members can be added to your Rota.
The lenders are added to your Rota with a Pending Status. You can Send Rapido Request Letter (Configuration > General > Letters > Letters Configuration > RapidoRequestNewResourceSharingPartnershipLetter) to email the lender. If the potential lender agrees to lend the resource, the lender remains in your Rota for future requests. Additionally, you can select Activate to permanently add the lender to your Rota.
For more information, see Find Partners.
Search Progress Indication for Parallel Tiles
June 2022 RapidoURM-168422
For visibility and performance, while searching for offers, offer details now display as they become available while indicating that the system is still searching for other offer information. For example, if the physical information is already available, the physical tile details are displayed, while indicating that the digital information is still being searched for.
When the display logic rules restrict placing requests where no offers are available, the tile indicates that No offer available at this time rather than not displaying the tile.
For more information, see Patron Experience.
Extend Loan Date
June 2022 Fulfillment - Resource SharingURM-163089
Rapido now gives lenders the option to extend a due date for non-expired loans when there is no option to renew the loan.
When the lender changes the due date, the borrowing request status updates to Renew requested, and a letter is sent to the patron informing them that the due date is extended.
For more information, see Change Due Date.
Copyright Rules Labels
June 2022 RapidoURM-162061
In order to easily determine which copyright rule was applied to a request, you can now define labels for each copyright rule (Configuration > Resource Sharing > Rapido Rules > Borrowing Copyright Rules). Additionally, you can create a set based on the copyright label.
For more information, see Creating Labels Automatically and Copyright Rules.
Create Hold Request for Unavailable Resource
June 2022 RapidoURM-159426
For Rapido consortia networks, when determining that a resource exists but is not available, the request is still created under the pod that owns it and will be filled when the selected condition is fulfilled.
To create a hold request for unavailable resources, select:
- When Resource is Unavailable in the Current Pod — don't send the request to the next pod, keep the request with the current pod until the resource becomes available
- When Resource is Unavailable in Any of the Member Pods — check all pods to see if the resource is available at another pod
If one of the above options is selected, the request will not expire, and the library card Estimated pick up and Estimated due date are updated to: Cannot be determined.
The default setting is Never. These settings are defined at the pod level. Contact support for more information. 
For more information, see Consortia Resource Sharing.
Loan Due Date
June 2022 RapidoURM-156324
To make the loan due easier to find, once a patron receives a loan, the Loan due date now appears on both the borrowing task list brief details as well as in the Request information section on the right-side panel.
Data Sharing Profile - Resource Sharing Message
May 2022 Fulfillment - Resource SharingURM-168619
We added a Data Sharing Profile (Configuration > General > General Configuration > Data Sharing Profile) option to enable institutions to shareholding information for resource sharing purposes. When set to Yes, this indicates that the institution has agreed to share its information. The default setting for this option is No. We strongly recommend setting this option to Yes.
For more information, see Data Sharing Profile and Resource Sharing.
ILLiad Borrowing Request Notes
May 2022 Fulfillment - Resource Sharing 
Idea Exchange URM-121314
When a request is pushed to ILLiad using the API, borrowing request notes are also pushed to ILLiad. This enables the export to ILLiad to be fully automatic and not require any manual handling of the note.
For more information, see Integrating Rapido and ILLiad.
Display Rapido Functionality
May 2022 RapidoURM-166382
We added the option for your institution to determine which views and slots should include Rapido functionality such as the Rapido offers, the link to access resources beyond your library collection, etc.
To enable this option on a global level, select the Display Rapido Functionality (Configuration > Discovery > Display Configuration > Configure Views > General tab and select a view to edit) checkbox. This option is checked by default.
To hide this option for a specific search profile slot, select the Hide Rapido External Link (Configuration > Discovery > Display Configuration > Configure Views > Search Profile Slots tab and select a profile to edit) checkbox.
For more information, see Display Rapido Functionality.
Lending Request Expiration Date
May 2022 Rapido
To create a more efficient workflow for librarians, it is now possible to define expiry days so that expired requests are automatically assigned to the next lending partner and the request status updates to Expired.
The ability to set the expiry days is defined at the pod level.
The Expiration date appears under the Request information of a request and as a facet and the Expiry Time appears under the Pod information.
For more information, see Expired Lending Requests.
Allow Automatic Renewals
May 2022 RapidoURM-163242
To create a more efficient workflow for librarians, it is now possible to allow automatic renewals for expiring requests and define the maximum number of renewals allowed.
The ability to Allow Automatic Renewals and set the Maximum Renewals Allowed are defined at the pod level.
Rapido now also includes an out-of-the-box set for Lender Set for Requests that will expire today and tomorrow to filter by requests that are expiring today and tomorrow.
For more information, see Rapido Pods and Terms and Automatic Renewal Jobs.
Automatic Renewal Jobs
May 2022 Fulfillment - Resource SharingURM-163245
When the existing Expired Resource Sharing Requests job (Configuration > Fulfillment > General > Fulfillment Job Configuration) is set to Active, expired requests are now automatically rejected. The default setting for this job is Inactive.
For pods that allow automatic renewals, when the Send Courtesy Notices and Handle Loan Renewals Job (Configuration > Fulfillment > General > Fulfillment Job Configuration) is set to Active and Allow Renew for Rapido Pods Requests is checked, expiring requests are automatically renewed. The default setting for this job is Inactive.
For more information, see Automatic Job Renewals.
Fill Locally - Support for Multiple Resource Sharing Libraries
May 2022 RapidoURM-163572
The Fill Locally option now supports multiple resource sharing libraries. For sites with one resource sharing library, both the borrowing and lending requests are created under the same library. For institutions with more than one resource sharing member, the lending request is created under the resource sharing library associated with the library that owns the material.
For more information, see Automating the Process.
Request Type Added to Analytics
May 2022 Analytics URM-165504
The Request Type field was added to Borrowing Requests > Borrowing Request Details. It displays the request format and the request type. The possible values of this field are:
- Physical: when the requested format is physical.
- Digital – ILL: when the requested format is digital and the request type is ILL
- Digital – document delivery: when the requested format is digital and the request type is document delivery
- Other: when none of the above options apply
Select RS Member Pickup Location
April 2022 RapidoURM-166378
This feature enables the borrowing experience for libraries with multiple resource sharing libraries to be more efficient. By selecting Add Definition (Configuration > Resource Sharing > Configuration > Associate Pickup Location with RS Member) and adding a Pickup Location and RS Member, borrowing requests are handled by the closest or most convenient library.
- If the pickup location does not belong to a library that serves as the resource sharing library, and the pickup location is not defined, the library is selected randomly.
- If the pickup location is attached to a member, but the member is not part of the pod or Rota from where the request received the offer, the owning library is not the member defined in the configuration. The owning library is the member that was assigned when getting the Rapido offer.
For more information, see Associating Pickup Locations with Resource Sharing Members.
More Flexibility for Matching Alma ILLiad IDs
April 2022 Fulfillment - Resource SharingURM-162157
We added the parameters User identifier regex and User identifier regex (Fulfillment > Partners > Illiad partner) so that when requests are passed to Illiad, Illiad now recognizes the identifier. By default, this field is blank.
The User identifier regex field in the example below indicates that Alma should use the identifying information until the @ to match the User identifier type Primary Identifier in Illiad.
For more information, see Integrating Rapido and Illiad.
Testing Workflow for Borrowing/Lending Requests
April 2022 RapidoURM-161543
This feature enables libraries to interact locally in order to create borrowing and lending requests at the local institution for both physical and digital requests. This enables libraries to test and train users in Rapido and enables them to test and view the outcome of complete workflows.
Create a borrowing rule with the parameter Requester (Configuration > Resource Sharing > Rapido Rules > Borrowing Mediation Rules) and the Action Test Locally configured.
The rule only applies to one Requester. If you want to apply the rule to multiple Requesters, you must add multiple rules.
For more information, see Testing Your Workflow for Borrowing/Lending Requests.
Manually Assigning Borrowing Requests to Partners
April 2022 RapidoURM-159529
Use the Create Request. to manually create a request and Send Directly to Partner. Check the relevant partner and Select to start the borrowing request flow. You can choose any partner, including Rapido partners
You can also Edit an existing request, select Add Partners, and select a Rapido partner.
For more information, see Testing with a Selected Partner.
Rapido Integration with Tipasa and WorldShare
April 2022 Fulfillment - Resource SharingURM-152366
You can now push borrowing requests from Rapido to Tipasa and WorldShare to further process requests. For Tipasa, NCIP updates are also sent to Alma as required.
This option enables requests that have not been fulfilled by a local peer-to-peer rota to be automatically pushed into the broker systems, where they are further processed as a broker-managed request. This eliminates the need to manually transfer such requests to the broker systems.
For more information, see Integrating Rapido with Tipasa and Integrating Rapido with WorldShare.
Is Filled Field Added to Rapido Analytics
April 2022 Analytics URM-165507
The Is Filled field was added to Borrowing Requests > Borrowing Request Details. It indicates if the borrowing request was filled. The following values are possible for this field:
- Yes – the request was filled.
- No – the request was not fulfilled, because it was rejected by the partner.
- Not Applicable – the request was cancelled because, for example, the item is actually available, the institution decided to purchase the requested item, or the patron cancelled the request.
- In Progress – the request is in the process of being handled.
More Borrowing and Lending Search Options
March 2022 RapidoURM-157404
Rapido now enables you to search borrowing and lending requests by Barcode and Fulfillment Request ID.
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Borrowing requests search options
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Lending requests search options
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Cost for Document Delivery
March 2022 RapidoURM-161310
You now have the option to add a cost for document delivery (Configuration > Resource Sharing > Members) via Rapid.
When configured, the Cost appears on the offer.
For more information, see Cost to Patron.
Hide Rapido Offers for Specific Resource Types
March 2022 RapidoURM-158647
You now have the option to hide resource sharing services for specific discovery resource types (Configuration > Fulfillment > Discovery Interface Display Logic > Display Logic Rules). This prevents users from placing borrowing requests for resources that you do not offer.
For more information, see Resource Sharing Request.
Rapido Offers for Fulfillment Network
March 2022 Rapido
Rapido now supports fulfillment networks for physical offers. The request form now includes a pickup location.
The details are also included on the request in the right pane. This information is also on the library card and email sent to the patron.
Supplied Format Field Added to Borrowing Requests
March 2022 Analytics URM-165484
The Supplied Format field was added to Borrowing requests > Borrowing Request Details. It indicates the format in which the request was supplied to the patron, which may be different than the format in which it was requested.
Reject Reason Field Added to Lending Requests
March 2022 Analytics URM-164661
The Reject Reason field was added to Lensing Requests > Lending Request Details. It displays the reason that the lending request was rejected.
Digital Offer for Music Scores
February 2022 RapidoURM-161518
Previously, there was no way to request a document delivery for music scores, since the whole material was treated as an article and there is no way to specify pages/parts/etc.
We improved the patron experience so that when a Primo digital request is placed for a music score, a dedicated form is used:
Additionally, the new fields appear on the library card.
We added the music score fields in the right pane of the borrowing request. These fields are editable by either selecting the edit icon on the right pane or by opening the full view and editing the fields. These fields are customizable from Configuration > Resource Sharing.
The lending request includes the score request details in the Chapter title field.
These fields are also available on the Confirmation Letter.
The additions to the confirmation letter are not added for customers who have customized their confirmation letters. Those who have already customized and want to use these fields need to add them.
Hide Rapido Offers for Link in Resource Records
February 2022 RapidoURM-158646
Previously, patrons were viewing and using the Rapido offer instead of accessing the resources directly. You can now set the Display Logic Rule (Configuration > Fulfillment > Discovery Interface Display Logic > Display Logic Rules > New > Add Rule > hide service > Resource Sharing Request) to hide resource sharing requests so that Rapido offers are not shown when the record has a direct link to the resource (the Link in Record method). If the link is available, users can access the resource that your institution has acquired for them rather than placing a resource sharing request.
For more information, see Hiding Rapido Offers for Link in Resource Records.
Ship Digitally API
February 2022 RapidoURM-116793
Rapido includes a new API that enables applications, for example, BSCAN, to upload files and perform the Ship Digitally action after scanning the slip and the relevant resource. When running this API, the lending request is completed by the scanning action.
For more information see API Docs.
ReShare Integration
February 2022 RapidoURM-163568
Rapido now creates a ReShare ID so that both Rapido and ReShare stay in sync. When configuring the ReShare credentials, the ReShare Updates Job (Admin > Monitor Jobs > Fulfillment > Scheduled tab) runs every four hours.
For more information, see Integrating Rapido and ReShare.
Rapido Sandbox Testing
February 2022 RapidoURM-163568
Begining with the February release, you will be able to use your Sandbox to test some of the Rapido functionality.
For more information, see Testing Your Sandbox.
New Assign To Action
February 2022 Fulfillment - Resource SharingURM-163977
When the parameters rs_disable_borrowing_auto_assign and rs_disable_lending_auto_assign (Fulfillment > General > Other Settings) are set false (default true for borrowing, false for lending), selecting the action Assign To enables you to assign unassigned requests to specified users. You can facet by, filter, create sets, etc. for this action.
To unassign a borrowing request, use the Release assign action.
For more information, see General Settings and Borrowing Requests and Lending Requests.
Borrowing Creation Date and Time Field Added
February 2022 RapidoURM-164128
The Borrowing Creation Date and Time field was added to Borrowing Requests > Borrowing Request Details. It displays the creation date of the borrowing request with the time in hours and minutes.
Assign Terms to a Locally Owned Rota
January 2022 RapidoURM-153017
Rapido now includes the following fields when selecting Locally Manage Rapido Pod (Configuration > Fulfillment > Resource Sharing > Rota Templates) that enable you to add known terms to a rota when available. These terms appear in the Rapido offers just like they do for pods:
- Delivery Time
- Loan Period
- Check availability and only show terms for available resources
When these fields are configured, they are included in all offers.
You only need to configure the relevant fields. For example, If only one of the terms is known, such as Delivery time, you can configure just that field without adding the other fields.
If Check availability and only show terms for available resources is selected, the terms only appear if the item is available.
For more information, see Borrowing Policies and Rapido Offers.
Hide Rapido Offers for External Resources
January 2022 RapidoURM-156148
Previously, external resources loaded to Primo had no way to block the Rapido tile, so patrons were viewing and using the Rapido offer instead of accessing the resources directly.
From the January release, there will be no Rapido offers for the institutions' External Resource records.
For more information, see Presenting Rapido Tiles.
Download Electronic Resources
January 2022 RapidoURM-157482
Previously, the screen used to fulfill a request from an electronic journal did not include the license information and therefore did not allow staff to know which collection to use in case of multiple options.
Rapido now includes a new configuration option (Resource Sharing > Configuration > Manage Download Electronic Resource) to enable selecting the license fields to be added to the screen rather than using the Primo screen for this flow.
The following are out-of-the-box and can be deleted if they are not needed:
- Interlibrary loan print or fax
- Interlibrary loan secure electronic transmission
- Interlibrary loan electronic
- Interlibrary loan record keeping required indicator
- Interlibrary loan note
Each enabled license field appears in the right pane.
For more information, see Downloading Electronic Resources.
Document Delivery for Institution Owned Materials
January 2022 RapidoURM-160005
It is now possible to do document delivery for material owned by the institution via Rapido. To support this, the Fill locally action was added. When a digital request is active, Rapido offers a Fill locally action so that the borrowing institution can locally fill a request without needing to send the request to a lender in cases such as where the resource was found in open access or the library owns it. When using the Fill locally action, the borrower can either Upload file to send the resource and complete the request from the borrower's library. Once the file is sent, the system closes the borrowing request, and the partner is set to the borrowing library name. You can use the Create lending request to supply the file at a later stage. In this case, the lending request will be awaiting your staff to be fulfilled.
Rapido enables you to automate the lending request if the item is both self-owned and available. When a mediation rule contains the parameter Self Owned And Available, the Action Fill Locally is executed.
Use the Upload file for existing partner action, (previously called Upload file), if you already have a digital version available to send to the user, provided by the partner associated with the request (a different library). The borrowing request status updates to Request Completed and a File available indicator is appended. The lending request status updates to Shipped Digitally.
For more information, see Mediation Rules, Fill Locally, and Document Delivery for Owned Resources.
Identifiers on Right Pane
January 2022 Rapido
The following classic Resource Sharing features were migrated to Rapido:
- Right pane - Request form section
- OCLC
- LCCN
- Series
- Right pane - Request information section
- File available for delivery indicatorURM-156946
New Rapido Source of Request Field for Rapido Analytics
January 2022 RapidoURM-161056
The new Rapido Source of Request field was added for Rapido Analytics (Borrowing Requests > Rapido Attributes). It indicates the source of the Rapido borrowing request. Possible values are:
- Other
- ALMA
- PRIMO_BLANK (a blank Primo form)
- API
New Rapido Analytics Out-of-the-Box Reports
January 2022 RapidoURM-159039
There are now out-of-the-box Rapido analytics reports for you to use to report on Rapido usage. These reports display information using lists, graphs, and charts on topics such as Resource Sharing Borrowing Requests Average Time to Material Arrival, Resource Sharing Borrowing Requests Year Over Year, and Resource Sharing Lending Requests List. For more information, see the Resource Sharing reports in Out-of-the-Box Reports.
Additional Enhancements
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June 2022 RapidoURM-171740
We improved performance for Rapido offers. -
June 2022 RapidoURM-159355URM-160986
Additional HTML tags are now supported in the Copyright Declaration (Configuration > Resource Sharing > Request Forms > Resource Sharing Copyright Declaration) and Note to Patron (Configuration > Resource Sharing > Request Forms > Note to Patron) presented in PrimoVE in the Rapido request form.
Patron request form
HTML tags in the Configuration FileFor information on supported tags, see Copyright Declaration and Note to Patron.
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June 2022 RapidoURM-164740
The configuration screen (Configuration > Resource Sharing > Manage Download Electronic Resource) now indicates when license terms are created/modified.
Created/Modified by indication -
June 2022 Rapido
Manually added license terms appear in the resource sharing download electronic resource screen options. -
June 2022 Rapido
License term values that contain HTML appear in the download screen. -
June 2022 Rapido
When downloading an electronic resource, the article/page/chapter/volume and external ID are now included.
Download Electronic Resource
Electronic Resource metadata
Resolved Issues
- URM-171508June 2022
To improve the search functionality for ReShare, we removed the slash (\) in titles before sending the search to ReShare. - June 2022
The Distribute job now first selects the preferred email address when selecting the resource sharing level directory email address. - June 2022 URM-155614SF: 00300818 05302078 05775988
Previously, email notification links did not include the full link. This was fixed. - June 2022
When populating the system control number in the borrowing request, Rapido was taking a random system number from the Discovery record. Rapido now uses the system control number which is an OCLC number. - June 2022 SF: 06249616
Previously, patrons were unable to access digitally scanned documents that were filled locally. This was fixed.URM-166360URM-166332 - May 2022 Release Update Rapido
There are no issues for the May Release Update. - May 2022
When editing requests that were similar to other requests with the same requester, an error message displayed. This was fixed. - URM-157537May 2022 SF: 05312570
Previously, when manually creating a borrowing request, you were unable to add partners from the list of partners. You now have the option to send requests directly to a partner. - URM-155467May 2022 SF: 05319669
Previously, some of the metadata from RapidILL was not imported into Rapido. This was fixed. - May 2022 URM-159809SF: 05314467
Requests for self-owned resources that were not available were not sent to RapidIll. This was fixed. - May 2022 URM-167560SF: 06269983 06287185
When a borrowing request was rejected and then resubmitted, the wrong lender appeared in the request attributes. This was fixed. - May 2022 URM-139117SF: 06300993 06313740
Rapido now accounts for the alternative email address when sending the document delivery email. Additionally, we improved the error message for requests without an alternative email address. - May 2022 URM-162702
The loan renewable policy no longer applies to Rapido requests. - URM-170477April 2022 Release Update Rapido SF: 06335252 06335361 06335404
Previously, Fulfillment Network borrowing requests were not located automatically. This was fixed. - URM-169705April 2022 Release Update Rapido
Some of the menus in the new resource sharing task list were empty when loading for the first time. This was fixed. - URM-164286April 2022
Fill locally is now available even when the library is currently closed for lending. - URM-164335April 2022 SF: 06214943
Previously, some cancel requests failed. This was fixed. - URM-165139April 2022
Previously, the Rapido lending library and partner name in Analytics was incorrect. This was fixed. - URM-162581April 2022
Previously, quick print did not work for shipping/receiving/return printing. This was fixed. - URM-167718April 2022 SF: 06266355
Labels added by mediation rules were not picked up by facets. This was fixed. - URM-155471April 2022 SF: 05312321 05320563
Exporting tasks from the Rapido task list did not work as expected. This was fixed. - March 2022 Release Update Rapido
There are no issues for the March Release Update. - URM-157117March 2022 SF: 00968508
Previously, resource sharing borrowing request updated to Returned to Partner immediately after being received instead of being moved to the Hold Shelf. This was fixed. - URM-160903March 2022
Exporting requests from the new resource sharing borrowing task list used to skip the pickup location fields. This was fixed. - February Rapido 2022 Release Update
There are no issues for the February Release Update. - February 2022 SF: 05312298
Previously, there was a disparity between the number of requests in the sets and/or facets and the actual requests in the task list. This was fixed.URM-158890URM-160026 - January Rapido 2022 Release Update
There are no issues for the January Release Update. - January 2022
The total_offer_count attribute is not in use and was therefore removed.URM-161026 - January 2022
The right-side labels component now has a saved indication.URM-161040 - January 2022
Previously, when canceling a Bulk Remove request, all selected items were deselected. This was fixed.URM-157129 - January 2022
The Send Query to Patron text was a bit cluttered in Firefox. This was fixed.URM-156869 - January 2022
External ID labels are now consistent.URM-162021 - January 2022
The partner card now uses the preferred shipping address for non-Rapido partners.URM-139704 - January 2022
Previously, when selecting an item and then selecting Remove Requests, the selected item was deselected. This was fixed.URM-161326 - January 2022
The ownership parameters were added to the Rapido Physical/Digital/Journal service in the DLR screen.URM-160643 - January 2022
Previously, when check_self_ownership_serial was set to false, the DLR was skipped rather than running without checking the self ownership. This was fixed.URM-159208 - January 2022 SF: 05324700
Book requests now use the digital resource title rather than the book chapter.URM-158890 - January 2022 SF: 05325685
A fix was implemented that prevents requests from being sent to a partner twice. - January 2022
In some cases, the Source field was not populated in resource sharing requests. This was fixed.URM-147686