Skip to main content
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Patron data on loans and requests in Analytics

    • Product: Alma
    • Product Version:
    • Relevant for Installation Type:



    When creating reports in the Requests or Loans subject area in Analytics, we do not see patron data for historical loans/requests. Why are they always empty?


    This is due to the parameter should_anonymize_requests or should_anonymize_item_loan in Fulfillment Configuration Menu -> Other Settings. It is probably set to True. Change it to False in order to retain the patron data.

    Note that it won't work retroactively, so it will only work for requests or loans that are handled from now on.



    • Article last edited: 8-Jan-2019
    • Was this article helpful?