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    360 Core (Client Center, E-Journal Portal): Release Notes and Status Updates

    • Product: 360 Core Client Center

    Where can I find release notes and status updates for 360 Core, the E-Journal Portal, and Client Center?

    May 10-11, 2018

    For more details on the enhancements described below, you may want to review our release overview.

    New Features

    • Overlap Analysis for books

      • Currently only ejournals are eligible for overlap comparison.

      • Now ebook holdings will be included in cross-database overlap comparison.

      • Ebook-only or mixed content databases can be analyzed.

      • The overlap results allow you to drill down into the database details of where each ebook title is held.

    • New database search criteria

      • Experienced, daily users of 360 Core and Intota want streamlined e-cat searching for common tasks.

      • Now staff users can search for databases by a known DBID, for example “RNT” rather than “Nature Journals Online”

      • Staff users can also search for databases by the custom name that the library has applied, for example “CancerNet” instead of “ Website.”

    • New results list management options

      • The size of today’s e-resource collections requires new methods to navigate results list besides pagination.

      • From the Provider Details page, the list of Databases can be filtered by one or more statuses.

      • The default display is “Subscribed”

      • Any combination of statuses can be applied to create the desired set.

      • From the Data Management page, the list of databases can be filtered by one of three options:

      • Database name (begins with)

      • Provider [name]

      • [Database] Status is

    • 360 Core Updated Interface

      • Align with Ex Libris branding

      • Updated links to the Knowledge Center and Support Portal

      • Refinement of left-hand panes

    Technology and Infrastructure

    • Increase the speed of the daily cache refresh

      Please note this will not be enabled immediately. The code changes will be deliberately rolled out to production beginning in June so that we can do benchmarking and coordinate the necessary teams.
    • Phase 1 of a two-phase project to speed up e-catalog searching will be delivered.

      Phase 2 roll-out is TBD, but will occur prior to the Q4 release.
    • Enhancements to Content team’s internal tools to streamline content ingestion, metadata enrichment, and distribution (to the KB)

    Product Improvements and Issue Resolution

    • Management

      • GDPR privacy safeguards for all 360 Core and Intota clients

      • Updated translations (8 languages) for new features

      • Include identifiers in the Tracked Ejournal report for non-normalized titles

      • Unusually long titles (256+ characters) will now reliably display in search results

      • Restore Access Filter on Manage Titles page for auto-managed DDA collections (Intota)

      • Renewal Detail show for all databases (Intota)

    • 360 Link and E-Journal Portal

      • Linker news

        • New LexisNexis Nexis Uni linker

        • Update to LexisNexis Academic

        • Update to IEEE IEL

      • Implemented support for SAML 2.0

      • Removed Scholar Profile features due to platform retirement

      • Changes in the E-Journal Portal database list now display in preview

      • Linking issues resolved:

        • Conflict between rft.jtitle and in same OpenURL

        • Use article DOI instead of article citation DOI

    • 360 Counter/Intota Assessment

      • Citation Refiner searches will appear in 360 Usage Statistics

      • Resolved SUSHI test errors for ProQuest Ebooks

      • Resolved inaccurate platform mismatch errors

    February 8, 2018

    We released the following enhancements to 360 Core, E-Journal Portal, and Client Center:

    • Public notes will now display in the EJP 2.0 interface.

    • Clicking the Source link on the Terms of Use page will display the terms rather than an error.

    • When configured to do so, relative dates (e.g. “Current calendar year”) will display calendar dates (e.g. 2/7/2018).

    • 1- and 2-character CJK “Title Begins With” searches will return results.

    • URLs with the special character tilde will resolve correctly.

    • All header sizes in the interface are a consistent size.

    December 6, 2017

    We released the following enhancements to 360 Core, E-Journal Portal, and Client Center:

    • KnowledgeBase notifications will now open in a new tab, rather than navigating the user out of 360 Core.

    • Title lists can be downloaded from databases even if the status of the database is “Not Tracked.”

    • The e-catalog search string will be retained even if the search type filter is subsequently changed.

    • Clients may now configure the use of HTTPS at all times for EJP 2.0 and 360 Link 2.0.

    • Clients may now configure the base URL of Google Scholar to use HTTPS.

    • Custom Text added in the 'EJP 2.0' section of Administration Console > E-Journal Portal > Custom Text is now accurately reflected in the E-Journal Portal 2.0 after the  cache refresh.

    • When activating EJP 2.0 branding for "Terms of Use" pages, coverage dates from the correct database are displayed.

    • E-Journal Portal 2.0 will now load correctly in Firefox and Chrome when accessed from a proxied link.

    • Amended the Syndetics URL for retrieving images in order to support HTTPS.

    September 14, 2017

    We released the following enhancements to the E-Journal Portal/AtoZ list:

    • User Toggle to Remove Alternate Titles – For libraries that enable alternate titles in search results, some users can be confused by results returned and/or by the alphabetization of results. Users now have the option to toggle on/off the display of alternate titles. (Previously, the display of alternate titles could be set only at the admin level.)

    • Updated Branding and Responsive Design for Terms of Use pages – For customers who use Intota or Resource Manager terms of use pages in conjunction with the E-journal Portal or 360 Link, the Terms of Use pages can now use the same branding as the E-journal Portal 2.0. (This option needs to be enabled in the Admin console.) Once enabled, The Terms of Use page will be responsive.

    • Performance Improvements for Common Search Types – We have done some refactoring to improve response times for some of the most popular (and often slower) search types for the EJP.  We expect certain types of searches to return results faster but note that this is part of a series of ongoing performance-related improvements for the EJP which will continue throughout the rest of the year. (Results may vary and might be difficult to quantify – more details to be provided post-release.

    For more details, see Ex Libris - 360 Core and 360 Link - Release - September 2017.

    June 14, 2017

    We released the following enhancements to the Client Center, 360 Services:

    • The Data Request Form will now accept the special characters * @ - _ + . / as input for text fields like Requestor ID, password, etc.

    • The provider code will now appear in the Database Details report.

    • 360 Link users can now edit the base URL of the link resolver.

    • Help links on the DRS pages are now updated.

    February 3, 2017

    We released the following enhancement to the E-Journal Portal:
    • Improved handling of stop words in “Title contains” searches – results will now display all matches including those with stop words in the title.

    December 16, 2016

    We released the following enhancement to the new E-Journal Portal/AtoZ list (EJP 2.0):

    October 28, 2016

    We released the following fixes and enhancements to the new E-Journal Portal/AtoZ list (EJP 2.0):
    • E-Journal Portal now has the ability to follow a library's preferred database order as set in 360 Link.  See Results Navigation and Style section of 2.0 Results Page Options.
    • Multiple fixes to enable all varieties of legacy E-Journal Portal search boxes and links to work properly with E-Journal Portal 2.0.

    September 16, 2016

    We released the following fixes and enhancements to the new E-Journal Portal/AtoZ list (EJP 2.0):
    • New ability to add PubMed and DOI search boxes via the Admin Console.
    • Allow separate links to pages for scoped Journals-only or Books-only searching.
    • The ordering of the Database List can now be controlled via the admin console.
    • New DOI/PubMed ID search option set up via admin console
    • Mobile UI clean-up (properly sized search box in relation to search button)
    • Top level subject categories are now highlighted when selected so that it is more clear which category has been selected
    • Cursor is now highlighted in the search box on page load so users do not need to click in the search box before typing
    • Custom text added for all items that were previously missing translations (such as next/previous)
    • Ability to translate text for Open Access/Peer Review indicators (note this slightly changes the appearance of the OA/Peer Review from the previous release)
    • Ability to add HTML in all custom text

    July 29, 2016

    We released a newly redesigned E-Journal Portal interface with a new "E-Journal Portal 2.0" tab in the administration console to activate and administer the new features and functionality:
    • Autocomplete type-ahead functionality
    • Cover images from Syndetics
    • Search Inside Publication feature - Summon scoped search box (Summon subscription required). See Summon Integration section of Results Page Options for details.
    • Integrated Ulrich's Journal History and Details (Ulrichsweb subscription required)
    • Open Access & Peer Review indicators
    • Expanded browsing navigation for Subjects and Databases
    • Additional branding and customization options including options to reference an external javascript file and separate branding for mobile
    • New Integrated Journal and ebook Search options.
    • More intuitive page navigation for large results sets.

    To start with an overview of the enhanced interface (including Frequently Asked Questions) see Overview of Enhancements Available with E-Journal Portal 2.0.

    Use the links below to jump to details about the administrative pages on the new E-Journal Portal 2.0 tab in the admin console:

    December 4, 2015

    We released the following enhancement to the E-Journal Portal:
    • The user interface will now support Danish and Catalan languages.

    September 25, 2015

    Libraries using 360 Consortium Edition for top-down sharing of resources to member libraries:

    Full compatibility now exists with Intota's Interlibrary Shared Resources so that the libraries in a 360 Consortium Edition setup can consist of some libraries using the Client Center and some libraries using Intota.

    June 26, 2015

    360 Usage Statistics for analyzing library collection use through ProQuest discovery tools are now available for all libraries exclusively on the Intota Assessment platform. Previously, reports were available on both the new platform as well as the legacy platform.
    • To learn more about the new Intota Assessment reporting interface in relation to 360 usage reports, visit the Training Webinars page and click 360 Management Services. Upcoming sessions of New 360 Usage Statistics on Intota Assessment Platform are listed, along with a recorded training session that is available at the bottom of the page.
    • Read about running the reports on the new Intota Assessment platform: 360 Usage Statistics.

    May 29, 2015

    The 360 Usage Statistics report Click-Through by Provider and Database is now available on the Intota Assessment platform. It was not included in the below May 1 release.

    May 1, 2015

    360 Usage Statistics are now available for all libraries on the Intota Assessment platform. Dual access on both Intota Assessment and the legacy PivotLink platform continue until the summer. The transition to the Intota Assessment platform provides a single, robust platform on which to analyze and assess product and collection usage.

    November 24, 2014

    Status Update:

    We are reaching out today to acknowledge the Client Center performance issues that many of you have been experiencing. We've heard - loud and clear - that system response times are unacceptable, and we share your interest in getting to the bottom of these issues as quickly as possible.

    As a result of your feedback, we have assigned a team within our Engineering organization to investigate and address the underlying issues impacting slow response times in Client Center. Latency issues of this nature often require a multi-pronged approach to achieve full resolution, so as we continue our analysis, we ll provide additional details about our plans and a timeline for fixes.

    Use the Follow Me (currently not available) feature at the top of this article to receive an email notification when updates are made. As always, you can contact our Technical Support personnel for assistance. The Contact Us menu at the top of the Support Center provides online and phone contact information.

    Thank you for your patience as we work to resolve this issue, and for being a ProQuest customer.

    December 6, 2013

    The following enhancement is now available in the Client Center:
    • New Knowledgebase Notifications Page: Keep your knowledgebase up-to-date and streamline your workflow by staying informed of and responding to changes by using a new Client Center Knowledgebase Notifications page.

    September 30, 2013

    All Management Reports are now available. The earlier unavailability of these reports has been resolved.

    May 3, 2013

    We have made fixes to small issues that you, our clients, have told us about. However, 360 Resource Manager has gotten a new feature you can read about here.

    March 30, 2013

    The following enhancements are now available in the Client Center:
    • Improved functionality to Overlap Analysis for collection assessment and comprehensive views of your library's entire collection
    • New downloadable report with details on all databases in your library's Client Center profile
    • New navigation and filtering options in databases' title lists make it easier to find the resources you want, and the ability to more quickly find and work with specific resources
    • Swedish translations for the E-Journal Portal
    • More fixes and performance enhancements in response to client reports to improve your experience and return-on-investment of 360 Core
    We also released new features and fixes to 360 Resource Manager, 360 Counter, 360 Link, and Ulrichsweb.

    Feb. 1, 2013

    The following enhancements were released:
    • Overlap Analysis can facilitate more than 300 databases.
    • Other minor fixes to the service.

    Dec. 21, 2012

    We upgraded our usage-statistics module, which is used by 360 Usage Statistics and 360 Counter Consolidated Reports. You will experience faster response times and can take advantage of an improved user interface, which make it easier to organize, add, and remove data points to create the custom reports you want.

    Dec. 1, 2012

    The following Client Center enhancements were released:
    • The e-Catalog now supports searches in 360 KB for titles, databases and providers that "contain" the keyword you're searching for (in addition to "begins with" one or more words).
    • Holding Details pages (also known as Title Details) now have links to jump directly to the other holdings in the database.
    • The E-Journal Portal now supports HAN proxy.
    • And many fixes to issues that you, our clients, have told us about!
    There were also significant enhancements to 360 Resource Manager, 360 Counter, and 360 Link.

    Sep. 21, 2012

    The following enhancements were released to all clients:
    • You can select a new authentication type -- HAN (Hidden Automatic Navigator) -- to affect a working authentication in Summon.
    • New options for displaying dates in the Client Center, based on your preferred date format (for example, YYYY/MM/DD or DD/MM/YYYY)
    • Ongoing bug fixes, performance enhancements and small changes to Database Management pages to enable better workflow.

    July 21, 2012

    Several improvements to the Client Center -- as well as other Serials Solutions services -- were released on July 21, 2012:

    May 18, 2012

    Our technology partner, PivotLink, has enhanced the user interface for the 360 Usage Statistics pages, which are used for creating reports and conducting analysis; some optimization of reporting speed; new reports.

    March 13, 2012

    Our technology partner, PivotLink, has improved the Enhanced View of PivotLink, which is an optional way of viewing 360 Usage Statistics (and 360 Counter Consolidated Reports). See this document (in the section called "Enhanced View") for information on how to use this optional interface, which was first made available in September 2011.

    March 2, 2012

    The Client Center upgrade is complete. There is now a log-in connection between the Client Center and the Support Center, which was lost in a system upgrade in early February. In other words, once you log in to the Client Center, if you click on any link that takes you to the Support Center, you don't have to log in a second time.

    Jan. 27, 2012

    Several improvements to the Client Center -- as well as other Serials Solutions services -- were released on Jan. 27, 2012:
    • The Offline Date and Status Editor (ODSE) allows you to quickly update the title status or custom date information for your library. This tool has been upgraded to make it easier for you to edit and work with large batches of title and holdings information, and to more efficiently implement and maintain your collection information in the Serials Solutions Client Center for the purposes of making all of your subscribed services work.
    • Improvements to your ability to open files and reports in Excel format that make your use of Serials Solutions tools and information more efficient.

    Dec. 3, 2011

    Many improvements to Serials Solutions services were released on Dec. 2, 2011, especially for Ulrichsweb and 360 Resource Manager.

    Oct. 28, 2011

    New enhancements and fixes to various Serials Solutions services, especially 360 Counter, were released on Oct. 28.

    Sept. 17, 2011

    Many enhancements and maintenance improvements were released to Serials Solutions' services on Sept. 16.

    July 15, 2011

    The following new functionality was released to the Client Center and E-Journal Portal during our upgrade on July 15, 2011:
    • Client Center is available in five additional languages: Czech, Finnish, Norwegian, Polish, and Welsh. These languages were added to the existing languages offered: Spanish (Spain), Spanish (Mexico), French, German, Italian, Dutch, Turkish, Korean, Chinese (Simplified), Chinese (Traditional), Japanese.
    • Customizing MeSH and General Subject-Browse Labels: If your library subscribes to e-books as part of your 360 Core service, and if you currently use the tabbed-view search page, you can customize these subject browse labels for each tab (All resources, E-Journals and E-Books) on the E-Journal Portal. Note that if you have previously customized the label, the customized label will display on your E-Journal tab and your other tabs will display the new default labels. All labels can, of course, be customized further via the Custom Text page.

    May 8, 2011

    The following new features and functionality were released to 360 Core, the Client Center, and your library's E-Journal Portal during our upgrade on May 6, 2011:
    • Customizing database lists in the 360 Core E-Journal Portal: You can configure a list of databases for each tab (All resources, E-Journals and E-Books) on the E-Journal Portal. E-book add-on subscription is required.
    • Sorting e-book search results in the 360 Core E-Journal Portal: Patrons can sort e-book search results by date. E-book add-on subscription is required.
    • Client Center Home page layout change: A reorganization of the Client Center consolidates management and reporting tools and services into "Management" and "Business Intelligence" sections.
    • New "Format" field in Library-Specific Holdings: Libraries can specify, via the Client Center, whether a library-specific holding is print or electronic, to differentiate print from full-text availability within search results.
    • MeSH subject headings update: MeSH subject headings now reflect the 2011 dataset.
    • Turkish localization of the Client Center: Clients can view the Client Center in Turkish, along with nine other languages.
    We also added text to email notifications and specific Client Center pages where you download reports or receive report notifications, to inform and remind you of appropriate use of the data contained in the reports. Read the FAQ here.

    • Date Created: 9-Feb-2014
    • Last Edited Date: 3-Feb-2017
    • Old Article Number: 7027