The E-Journal Portal 

NERS Project: Allow for the ordering of EJP results 

This feature eliminates user confusion caused by results that were not obviously related to the searched terms. Currently, Alternate Titles and Main Titles are equally weighted if either contains the search terms. You now have the option to prioritize results that have the user’s search terms in the Main Title over results that only have the search terms in the Alternate Title. That is, if the Main Title includes the search string, that title will appear higher in the results list than if the search string is only in the Alternate Title.  

The feature is enabled in the E-Journal Portal 2.0 Results Page Options: 

This option impacts Title Begins With, Title Equals, and Title Contains All Words searches. 

Resolved Issues: 

• The characters : + - && || ! ( ) { } [ ] ^ " ~ * ? : \ were causing an error in the autocomplete suggestions because Solr requires they be handled specially.  Autocomplete suggestions are now successful when the user includes these characters. 

360 Link 

Idea Exchange: Database order in 360 Link and EJP: Make it possible to upload changes in a file 

This enhancement streamlines database prioritization by allowing you to manipulate a spreadsheet and then upload it directly to the Administration Console. 

The addition of Database Code in the user interface and the downloaded .tsv file helps quickly identify the databases you want to re-order. 

Resolved Issues: 

• Ovid databases are added to the Global Exclude List at the request of that provider. 

360 Core Client Center 

Idea Exchange: Provide an overall percentage of MARC record availability at the database level. 

This enhancement allows you to quickly view the percentage of titles in a database with an associated MARC record in the 360 Knowledgebase. Rather than sampling several titles in the database, you can immediately view the coverage percentage in Database Management and on the Database Details page. 

Resolved Issues: 

• VPAT Level A accessibility refinements 

• ISBNS were not appearing in the Overlap Analysis results in some circumstances. 

• Updated links to corporate web pages for each product 

Intota  

Idea Exchange: Provide an overall percentage of MARC record availability at the database level. 

This enhancement allows you to quickly view the percentage of titles in a database with an associated MARC record in the 360 Knowledgebase. Rather than sampling several titles in the database, you can immediately view the coverage percentage in the Databases list and on the Database Details page. 

Resolved Issues: 

• Contact Details Roles can now be edited or removed. 

• The titles of Library Specific Holdings databases are no longer duplicated on the Database Details page. 

• Execution Data in License are saving and displaying correctly. 

• Menus Settings > Resource Status entries are able to be deleted. 

• Added to the License Information Report: 

• Course Pack Print 

• Course Pack Electronic 

• Course Pack Note 

• Remote Access 

• Remote Access Note 

• The More (#) hyperlink in the Home > Tools > Notes Resource(s) column now navigates you to the full list of attached resources. 

360 COUNTER and Intota 

Numerous improvements were made to the SUSHI harvester to increase visibility into processing hiccups and to streamline 

• Surface additional warnings and errors to the user interface including “No usage available for requested dates,” “Incorrect API key,” and “No longer available for requested dates.” 

• Limit the number of attempts to harvest a given report during the month to 5 in order to end the infinite loop of some reports in the queue

• Stop requeuing reports after encountering an error like “no usage available for requested dates” 

• Clear unharvestable reports from the queue and user interface  

The E-Journal Portal

New! Auto-complete suggestions are tailored to your library profile. Only resources to which you subscribe in your library profile are offered as potential search options when you begin typing in the search box:

This customized list distinguishes resources that the library owns/licenses/tracks from the whole universe of 360 Knowledgebase titles and eliminates “0 search results” issues.

The feature applies to all libraries, and the auto-complete index is updated weekly. I.e., there may be a delay in tracking/untracking a title and its appearance in the auto-complete suggestions list.

Resolved Issues:

• Inherited Terms of Use did not display for consortium members. Now consortium members can always view Terms of Use inherited from the “parent” library.

• If a library disables video searching in EJP, the “Videos Only” results filter no longer displays.

• The Custom Text > Citation Linker Form > No. 48 did not display the customized message.

360 Link

Resolved Issues:

• The display time for the ILL form submission pop-up is now extended from 3 to 10 seconds. The longer display time should reduce user confusion and prevent duplicate request submissions.

• The Google Scholar feed did not work for a small number of libraries.

• If both Crossref and PubMed identifiers are present, the Crossref identifier is always preferred.

360 Core Client Center

Resolved Issues:

• Holdings URL replacements (a November 2021 feature) did not appear in the View Changes audit.

Intota

Resolved Issues:

• Uploading titles lists to LSHs was inconsistent and displayed confusing error messages.

• Deleting titles from LSHs did not work.

• Holdings URL replacements (a November 2021 feature) did not appear in the View Recent Updates audit.

360 COUNTER / Intota

Resolved Issues:

• Reports uploaded in September were not consolidated.

• The SUSHI harvester mishandled some application exceptions, which prevented reports from finishing.

• If validation fails due to extra tabs in an uploaded file, the error is now reported to the user.

360 Client Center 

New! Make changes to database details for multiple databases at once. Edit, add, or delete the database details in a .csv file, using database codes as the identifier. For example, this feature can be used to change the “Omit proxy from this database” setting or add a Public Database Note to multiple collections. 

New! Configure your own holdings URL replacements for providers like Gale, EBSCOhost, ProQuest, and Thomson Reuters Westlaw. Until this release, Customer Support had to perform this configuration on your behalf. Now you can specify replacement text, add a prefix, or add a suffix to a database’s holding URL. This tool is in the Management Tools section of Client Center.

Resolved Issues:

• Unable to save COUNTER SUSHI credentials.
• Unable to remove authorization settings for some providers.

E-Journal Portal

New! Change the database sort order: if a journal is in multiple databases, configure the EJP to display the database with the most recent coverage first. To enable this option, open the Results Page in the Administration Console E-Journal Portal 2.0:

For more details, see 360 Core: E-Journal Portal Administration Console -- 2.0 Results Page Options.

Resolved Issues:

• Browse by Subject feature not available after doing a search.
• Ulrichsweb information does not display.
• One hour cookie expiration causes mixed content error and timeout.
• Videos search filter defaults to journals instead of videos.
• Need language translations for Videos Only option.
• Database payments show as loading even after saving.

360 Link

Resolved Issues:

• Citation Linker form should use the same language parameter as 360 Link
• New linking parameter is required for MIT Sloan and Indian Academy of Sciences content
• HAN proxy handling

Intota 

Resolved Issues:

• Unable to delete previously uploaded COUNTER r5 reports.
• Consortium Sharing dialog window isn’t completely rendered.
• Unable to view Renewal Details.
• Unable to delete Cost data.
• Unable to save IP addresses in Library Settings.

COUNTER r5 

Resolved Issues:

• Springer Nature SUSHI URL needs adjustment.
• SUSHI queue was “stuck” and didn’t process reports for a period. 

360 /Intota Holdings API

(Currently in early testing)

• Added “last updated” end point to support retrieval of changes only, rather than full exports.

E-Journal Portal/A-to-Z List

Users can now limit the results of searches to video titles only. This can be done before the search by selecting the Videos Only radio button, or done after the fact by filtering the results to Videos Only:

Please note that this feature will be turned on by default in the EJP 2.0 settings. If the library does not want to offer this functionality, it must be turned off in the Administration Console > E-Journal Portal 2.0 tab:

Resolved:

• LSH database default holding URL was not correct in the EJP

• The public note from a database was displaying in the “Search Subject Databases by Keyword” drop-down menu instead of “Select a database”

360 Core & Intota

Details of the View Changes/View Recent Updates audit trail can now be exported in .tsv format. Configure the data you’d like to see using the calendar controls and Event Type options and then click the Download button!

Resolved:

• A long delay occurred when paging through “Unselected” titles in a database 

360 Link

Resolved:

• An email address, with valid formatting, is now required for “Report a Problem” and the default ILL forms

All Services

• Using the analysis performed by a third-party consultant, potential security vulnerabilities in these areas were closed:

  • Citation export endpoint could be exploited with a valid library hash code

  • HTTP parameter pollution

  • Cross-site scripting

• Migration from FTP to MFT

• Technical infrastructure updates

360/Intota Holdings API (currently in early testing)

• Added pagination for the full holdings request in order to speed up the response

360 Client Center

Based on feedback from the ProQuest User Experience group, we added changes to the 360 Client Center to ensure compatibility with VPAT Level A standards, including: 

• Insufficient labels on Ex Libris logo, e-Catalog search controls, and various labels on Data Management area, Knowledge Base Notifications area, and Overlap Analysis area.

• Some group controls not defined as group controls in the Data Management, Overlap Analysis, and Management Reports areas. 

• Headings are not using semantic markup in the Data Summary areas.

• Edit list functionality on Overlap Analysis page is not editable with keyboard only.

• Skip links not available.

• Pages have generic titles.

• Focus order: On Data Management page, filtering databases causes focus to reset to the top of the screen.

• Link text for 3 link types are ambiguous: Change current library link, Download report links, Database details links.

• Document lacks language attribute.

• Errors could be more clearly explained on Database Management page.

Resolved Issues:

• Incorrect values shown in Data Management page for inherited databases.

• 360 Resource Manager : Title-Level Status Alerts not being sent.

• Provider Details page: Databases list : friendly error when From Consortium status is selected.

• Library-Specific Holdings : End Dates with non-numeric data changing back to Start Date.

360 Counter and Intota Assessment

COUNTER r5 Resolved Issues:

• Platforms using Cloudflare solutions blocked the SUSHI harvester.

• Loosened validation of the (mandatory) Publisher field for all providers.

• Investigated and resolved upload/harvest/process errors for reports from more than 20 providers.

360 MARC Updates (currently in early testing)

• Completed infrastructure to generate & deliver MARC records for video holdings.

• Metadata librarians developed an RDA-compliant default template that may be further customized by the library.

360 Client Center and Intota:

We have added a new feature to Overlap Analysis that will allow you to separate the results of the comparison by format type: Books, Titles, Videos, or All. This will make it easier to view “like” titles across collections with mixed format types. There are two different ways to use this option:

1. Select the desired format type before running the analysis.

   • 360 Client Center:

     

   • Intota:

     

2. Select the desired format after running the analysis. This will re-execute the report without forcing you to start the whole process over.

   • 360 Client Center:

     

   • Intota:

     

360 E-Journal Portal 2.0:

Based on feedback from the ProQuest User Experience group, we added changes to the EJP to ensure compatibility with VPAT Level A standards, including:

• Logo, radio buttons, and some search controls are missing labels.

• Browse by letter and pagination group lacks sufficient labeling.

• Top navigation and search/filtering option cannot be skipped.

• Specific page titles are not provided. The titles are always E-Resources.

• Focus order can be improved on “Search (by DOI)” form and within “Refine results group” area.

• Purpose of result records links need more context.

• Search controls for DOI and PubMed ID search do not have accessible names.

• Document lacks language attribute.

• Error message fields are not always semantically marked as invalid.

• Open/closed states are not communicated for several widgets.

360 Link 2.0:

Based on feedback from the ProQuest User Experience group, we added changes to 360 Link 2.0 to ensure compatibility with VPAT Level A standards, including:

• Labels were missing for multiple controls: close button in sidebar, export radio buttons, and others (detailed in VPAT)

• Some required form fields were not semantically marked as required.

• The Close button in the sidebar was not keyboard-accessible.

• Some links needed additional context to make purpose clear.

• Website lacked language attribute.

• Error identification:

  • Email form error message was displayed visually but invalid fields were not semantically marked as invalid.

  • Error message was not announced to the user.

  • Request via Interlibrary loan form had no error validation (for example, email).

  • Report a problem has no error validation (for example, email).

• Open/closed state of various forms were not communicated to assistive technologies.

360 Client Center:

We corrected an error in the interface that prevented users from seeing (and clicking) the Show Errors link when an ODSE file was rejected for having errors.

360 Counter and Intota Assessment:

Investigated and (when feasible) built in workarounds for data formatting in r5 reports from Alexander Street Press, EBSCO, Sage, Rittenhouse, Thiemes, CSIRO, and many more.

360 Core (Client Center) and Intota:

• Early release of the new 360 API 

• New, more easily identifiable Chat links 

• WAM proxy URL rewriting

• Overlap Analysis: add Database Name Contains as search criteria when adding a database to the comparison list

• Add indication of database selectability without having to change status from Not Tracked

• Support for M/D/YYYY format

• New language translations

• Fixed: User logged out when a duplicate holding is subscribed (360 Core)

• Fixed: Unable to view > 50 funds in the window when adding payments (Intota)

• Fixed: Overlap Analysis summary counts now include ebook numbers (Intota)

• Fixed: Unable to edit subscription status on holding details page (Intota)

360 Link:

• DOI Enrichment incorrectly extracts identifier from citation element

• Use genre from original OpenURL instead of the one Crossref provides

• Updated linkers 

E-Journal Portal:

• Update http link to Ulrichsweb search to https for all clients

• Database level notes not appearing for ebooks

360 Resource Manager - Fixes:

• Displayed error when notes were attached to video holdings

• Renewal checklist not saving

• Displayed In boxes unticked when using a custom status

360 Link:

• Refinements to the IEDL lookup logic to improve linking accuracy.

• For OpenAthens Redirector libraries, updated the EBSCOhost linker to use two new parameters for article links: Authentication Type and Customer ID.

• For OpenAthens Redirector libraries, updated the ProQuest linker to use a new parameter for article links: Account ID.

• Updated the service to use the Gale LocID for IEDL article links (previously it was only available for OpenURL article links).

• Added OCLC number as a linking parameter to OpenURL 1.0 links.

• Fixed an article linking issue that caused an <i> tag to fail in some cases.

360 MARC Updates & Data on Demand:

• Technical infrastructure improvements.

• Improved error handling for faster generation and delivery of records.

• Direct links in 360 MARC now use the same proxy and encoding settings as the E-Journal Portal for accurate linking.

• DoD report now includes “Video” to correctly identify the resource content type.

360 Core Client Center & Intota:

• Added new article linking parameters to the database details pages for EBSCOhost and ProQuest databases.

  Client Center:

  Intota:
  

Ulrichsweb:

• Updated the Syndetics URL to use HTTPS so that images always display correctly in Chrome.

360 and Intota Services:

Live chat link with Support! – The Contact Us link in both Client Center and Intota will navigate you to a new landing page. The landing page will offer the option to open a case via the Support Portal or open a chat session with a Support team member, if one is available.

Chat is available from 9:00 – 17:00 Pacific time zone and may be used for questions regarding Summon and the 360 and Intota services. Please use the Support Portal for issues about CDI, 360 KB/Content, and Ulrichsweb.

Fixes:

• The URLs for ebooks in Ebook Central databases (codes AABBV and BBABE) have been updated from http to https

• Resource Renewals Checklist Report has been modified based on feedback that not all renewals data appeared in the report

360 Counter and Intota:

• New SUSHI harvester for COUNTER r5 TR, DR, and PR reports. The harvester will collect reports monthly when configured on the DRS form for an r5-compliant vendor:

  

  Client Center view:

  

  

  Intota view:

  

• Manual upload of database (DR) and platform (PR) reports and display in the summary pages

Fixes: 

• Enhanced date handling to support two- and four-digit years.

• Resolved issue with processing .TSV files.

• Improved COUNTER r5 error messages and accounted for titles longer than 256 characters.

360 Core Client Center:

New 360 Core permission for accessing the Summon usage statistics OBI platform without having to go through the Summon Admin Console.

360 Link:

• New parameters have been added to the Database Details pages for ProQuest and EBSCOhost databases. This is the first phase in improving linking to those platforms. It was developed specifically for libraries using OpenAthens Redirector but will be applicable for all proxy services. The new parameters can be added and saved in 360 Core/Client Center and Intota, but they will not impact linking until the 2020 May Q2 release.

  ProQuest will have a new Account ID parameter:

  

  EBSCOhost will have new Authentication Type and Customer ID parameters:

  

• ProQuest databases are added to the Global Exclude list for the Sidebar due to cookie handling changes to search.proquest.com in anticipation of the Google Chrome (80) release.

• Resolved issue where <i> tag was breaking the article link (reported for PubMed articles).

• Resolved 503 Error for libraries with User Authentication enabled with IP as the method.

• Resolved failure to load links in MS Edge for libraries with User Authentication enabled with IP as the method.

• Updated the list of databases that are indexed in Crossref to ensure that the Crossref link displays on the results page.

• Removed the empty text box displayed on the Citation Linker form.

• Updated LINKERs for ScienceDirect.

360 Counter and Intota:

• Fixed an issue with the manual COUNTER r5 validation so that blank lines are ignored.

• There are now DRS forms for both manual and SUSHI credentials for COUNTER r5-compliant vendors. Ex Libris staff will maintain the list of r5-compliant vendors including default URLs and supported report types.

  DRS manual forms:

  

  

  DRS SUSHI forms:

  

  

  

• An early Q2 deployment (outside of the published release schedule) will feature the new SUSHI harvesting framework. This JSON harvester has been built from scratch in accordance with the COUNTER r5 standard and will perform monthly harvests, with full validation.

  Reports based on the new r5 standard will be available in Intota Assessment mid-2020.

360 Core/Client Center and Intota

• The Authentication Type drop-down menu now includes “Redirector” as an option for OpenAthens libraries

• Fixed the issue causing the Title Coverage checkbox to be grayed out on the Database Details page

• The Resource Renewal Report and Resource Administrative Information reports will no longer include databases that are Not Tracked.

This release includes the following enhancements and fixes.

360 Link:

• New LINKER for American Physical Society, LexisNexis NYU Review of Law

• Display No Results page for Factiva, 19th Century Collections Online links without title-level URLs

• Crossref: button will not appear when no holdings are returned

• Crossref: button will not appear when the database does not exist in Crossref and no holdings are returned

• Crossref: the first DOI found will be returned, rather than the last

360 Core Client Center:

• Data on Demand report now has content type Video

• HTML-formatted public notes correctly uploaded via ODSE

• Automatically populate Display In checkboxes on status change

• Retain 360 Search Display In value

E-Journal Portal:

• Add daily refresh date stamp to EJP 2.0

• Restore Peer-Reviewed limiter

• Remove “add your help text here” from display

Intota:

• Provider Details page displays (harmless) error

• Prevent non-numeric data from being entered into some License fields

• Allow creation of new LSH without SQL error message

360 Counter and Intota:

• Ability to manually upload TR, TR_J1, TR_J2, TR_J3, TR_J4, TR_B1, TR_B2, and TR_B3 reports

• Full validation of the TR reports for compliance with the new standard

• Full processing and storage of TR report statistics

• New DRS forms for population as providers confirm r5 compliance

Due to the complexity of the COUNTER r5 implementation, it will be released in stages between now and early 2020. The TR usage statistics will not be available immediately in Intota Assessment; however, uploaded COUNTER r5 reports will remain in a pending status until we roll out the Intota Assessment piece in early 2020. Any TR statistics that have been uploaded to that point will be then accessible in the Intota Assessment application. Please also note that there are no changes to the COUNTER r3 or r4 functionality, and reports that adhere to either standard will continue to be supported for backwards compatibility.

We elected to implement the suite of TR reports first because they replace the current journal (JR) and book (BR) reports, which are the most heavily used by our clients. More details can be found at the Project COUNTER site, and we will provide more details on our implementation of the new TR metrics as the reports are released.  

What will you see in 360 Client Center and Intota?

• The upload process for COUNTER r5 reports is exactly the same as for r3 and r4 reports. See instructions for Intota and 360 Client Center.

• You can view the pending reports on the following pages:

  • 360 Client Center Home > 360 Counter page:

    

  • Intota Home > Reports > COUNTER Reports page:

    

This release includes the following enhancements and fixes.

360 Core Client Center:

• Fixed the issue that prevented the Output Coverage Date(s) field from displaying custom coverage dates.

• Titles with the content type “Video” will now be included in Data on Demand reports.

• Ampersands in custom URLs will no longer be translated to &amp when uploaded in title lists.

• Streamlined the database configuration process to allow customizations as soon as you change the status, without first having to save and then re-edit the database. All the configuration options appear immediately after selecting a “tracked” status:

  

Intota:

• Errors encountered by the Cost Data Upload process will be displayed in the pop-up window.

• The SUSHI summary view “to” date now defaults to today’s date.

• Streamlined the database configuration process to allow customizations as soon as you change the status, without first having to save and then re-edit the database. All the configuration options in the “About” section appear immediately after selecting a “tracked” status:

  

360 Services and Intota:

• Resolved the issue causing some databases to show a blank status in the Tracked Resources report.

• Resolved the issue that failed to add the proxy prefix to URLs in the Tracked Resources report.

• Renewal Alerts are now being consistently generated.

• “Video” is now a content type that can be added to Library Specific Holdings databases:

  

• Resolved the issue that prevented titles with only a Location Note from appearing in the Public Notes Report.

• When uploading titles though ODSE, HTML tag in Public Notes is translated correctly.

For more details on the enhancements described below, you may want to review our release overview.

Enhancements:

• 360 Core Client Center and Intota now include a new permission that allows only authorized users to view the personal information of accounts in the View Changes/View Recent updates audit trail. This allows the library to protect personal information from being viewed by everyone while allowing managers and so forth to identify staff members that may need to revert a change.

  On the following pages, setting this permission to None means the account user will see the placeholders Library User or Ex Libris Staff in View Changes. Setting the permission to View or View/Edit means the account will see personal names:

  • 360 Core Client Center Accounts > Account Details > 360 Core Permissions:

    

  • Intota User Accounts > User Details:

    

• 360 Core Client Center and Intota have a new Management Report for streaming videos, and video holdings has been added as a data point to the Database Details report. The new report is named “Tracked Videos” and is located in the menu with the other “Tracked” reports.

• All 360 Core Client Center users will have expanded access to the following Management Reports, not just 360 Resource Manager or Intota libraries:

  • Database Details

  • KB Updates – Added

  • KB Updates – Removed

  • Public Notes

  • Tracked eBooks

  • Tracked eJournals

  • Tracked Resources

  • Tracked Videos

Fixes Highlights:

• E-Journal Portal

  • Restore Peer-Reviewed limiter

  • Custom text entries not displaying correctly

  • Disable a cross-site scripting vulnerability

  • User Authentication Referring URL option not working correctly

  • Administration Console does not display for some library profiles

• 360 Link

  • American Physical Society article-level linker

  • Credo chapter-level linker

  • GeoScienceWorld article-level linker

  • Prevent circular linking by database

  • Accurately reflect 6-month embargo for PMID

  • Subscript numbers affect article title display

• 360 Core Client Center / Intota

  • Title upload email notifications are not working

  • 360 Web Service yields error for unexpected data

  • Global Status Alerts not delivered via email

  • Remove unnecessary CR/LFs and Tabs from some Management Reports

  • Protect ODSE & Cost Data Upload processing from getting hung up on bad data

  • 360 Counter Summary Report not loading for some library profiles

  • Resource Renewal Checklist does not show current subscription information

  • Export of large Overlap Analysis results sometimes fails