Knowledge Articles
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Highest rated
(rating)- Add an IP Address to Access Ex Libris Products Through Hosted Server Firewall
- Common warnings / errors from offline circ
- Configuring loan limits to exclude Resource Sharing loans
- Loan's Borrower ID and Borrower Name info is masked; How to enable view of loan details information?
- Check should display as payment option in Circulation Desk
- Bursar and Invoice (Finance) output file name (structure)
- Disable claim letters sent to vendors
- Link text is white when using Firefox
- How to disable (have no longer appear) a line in an Alma email letter?
- Publish records to OCLC - for Multiple Libraries
- Is Rollover required to run on the day the ledger expires?
- Timeout in Alma - Circulation Desk
- Configure Alma to loan items until the end of the day
- Lost Item Replacement Fee is not refunded when item is returned
- Electronic collection is deactivated but cannot be activated
Recently updated
(date updated)- How to change the Alma User Record Type from Public to Staff
- Overdue and Lost Loan Profile - Days After Due Date - Why is there a one-day delay in sending the letter?
- Helpful Resources for Creating Alma Analytics Reports
- When adding a Service Availabilty Rule to a GES, why are undocumented OpenURL Attribute Categories listed as options when creating input parameters?
- Manage In Process Items: Patron and Library Requests filter doesn't work
- Editing a portfolio and changing availability does not update Activation Date in the portfolio record
- Exclude Acquisitions process status from publishing to OCLC (control when to publish to OCLC)
- "Skip location" button in the pick from shelf list is not appearing although there are other locations
- Error message: "No items available for the request due to policy"
- How to configure mandatory fields for Users added manually?
- Metadata Editor F8 shortcut key isn't always adding new field
- Checking Failed Users in "Loans - Overdue and Lost Item" Job
- On December 2022 the Analytics Events subject area will be deprecated and removed
- Repository import profile did not create multiple physical items, why?
- NERS
Recently added
(date created)- Overdue and Lost Loan Profile - Days After Due Date - Why is there a one-day delay in sending the letter?
- Manage In Process Items: Patron and Library Requests filter doesn't work
- Editing a portfolio and changing availability does not update Activation Date in the portfolio record
- "Skip location" button in the pick from shelf list is not appearing although there are other locations
- Checking Failed Users in "Loans - Overdue and Lost Item" Job
- Repository import profile did not create multiple physical items, why?
- On December 2022 the Analytics Events subject area will be deprecated and removed
- Body for Invoice Service API
- Analytics report on Invoices and Funds - duplicates the expenditure
- Why is the fund and pricing information missing from a PO Line?
- Is the "Link to Dashboard Pages" Oracle Analytics Server Feature Supported by Alma or Primo Analytics?
- How to make blank/empty cells display zeros “0" in Analytics?
- When trying to run a fiscal year rollover the "From Year" drop down is blank
- An API request can be retrieved by GET but returns an error “Request not found” upon PUT.
- Analytics: Does Not Contain filter returning unexpected results