RefWorks
Welcome to RefWorks
Welcome to the RefWorks Customer Knowledge Center, where you will find the most up-to-date information and resources for RefWorks including: user guides, training, and more.
What is RefWorks?
RefWorks is a powerful, cloud-based reference management service that provides librarians with the resources needed to maximize research productivity and simplify the research workflow for their users. From data collection, organization, collaboration, and publishing, RefWorks is an intuitive solution that simplifies the research process and helps institutions maximize research productivity. Students and researchers are equipped with the latest reference management tools that meet their needs, and libraries are provided with a secure platform where they can support users and disseminate institutional practices and guidelines.
- Product Documentation
- Latest documentation, best practices, and how-tos for all users
- Release Notes
- Stay informed about the features and capabilities included in each product release
- Training
- Learn new skills and workflows to get the most out of using RefWorks
- Knowledge Articles
- Search our knowledge base for answers to commonly raised questions
- Community Knowledge
- Learn from other customers’ experience, access customer contributed articles and share your own expertise
- Product Materials
- Access helpful resources, toolkits, case studies and accessibility statement