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Add an IP Address to Access Ex Libris Products Through Hosted Server Firewall AIP Publishing - Platform Change - April 2023 Apache not loading, syntax error mod-jk file missing Apache vulnerability - CVE-2016-5387 Availability – Uptime Reports BIBSAM collections not maintained on KB+ platform Bloomsbury Collections platform: URLs not working after platform migration Brill Major Reference Works Platform Change - 2024 Browser hardening roadmap for the Higher Ed Platform Canada Data Center Migration (Markham Ontario Data Center, DC 82) FAQ Canada Data Center Migration Recommendations (Markham Ontario Data Center, DC 82) Cannot Start a Chat in Higher Education Platform Can a closed SalesForce case be re-opened? Case Priority and How to Select the Correct One Chat for Higher Education Platform Products Troubleshooting Guide Chat Support Availability Chrome browser identifies connection as "Not Secure" Creating a HAR (HTTP archive format) file Customer ability to close Salesforce Cases Datacenter Virtual Tour (videos) Data Center Migration (Moses Lake Data Center, DC 01) FAQ Data Center Migration Frequently Asked Questions Enhancement Process - Common Q&A Support Escalation Policy Ex Libris best practice for TLS configuration in Apache Ex Libris Certified Third-Party Software and Security Patch Release Notes Ex Libris Cloud MFT User Guide Ex Libris Cloud MFT User Guide for Summon and 360 Services Ex Libris Higher Education Platform - deprecation of TLS 1.0 and TLS 1.1 Ex Libris Higher Education Platform API - deprecation of TLS 1.0 and TLS 1.1 Ex Libris Offices' IP Addresses Ex Libris Partnerships and Green Initiatives Ex Libris response to Oracles Java license change How Can I Change my Support Center Email Address? 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